Brokerage owners, team leaders—I know that you're recruiting every day because you're supposed to do that to build your business. I know you're doing it.
And when you're doing this, and you're setting aside one hour a day for recruiting, who are you targeting? Well, who you should be targeting is the people that are going to be the most receptive to your message.
And often, we just target the top producers in the market, or we target a certain group of people that has done this much production over this number of years.
But let me give you another target: “Gap Agents.”
What's a gap agent?
This is an agent who has not closed a deal in the last 90 days.
They have closed deals in the past. Maybe they've been a top performer. Maybe they were a consistent 3 or 4 or 5, 6, 8, 9 top producer.
But for whatever reason, in the last 90 days, they have not closed a transaction.
These folks will be much more receptive to having a conversation with you because they're looking to be rescued. T...
My brokerage owners and team leaders out there, I’ve got a question for you.
Have you ever thought about your business as having a hole, a gap, an area where your weak?
Maybe you’re not strong in riverfront property. Or maybe it’s multifamily, commercial properties, land, or condos—some area of the market where you’re underperforming in this category.
How do you fix that, and how do you fix it rapidly?
I’ll tell you the number one way to do this: Recruit into the gap
You can do this by identifying the top 10-20 agents in that niche in your market area. Then you give them a quick call or a text and say something like the following:
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“Hey, I was doing some numbers this morning. I saw that you’re the number one condo salesperson in this area for the last two years—congratulations.”
Or, “You’re in the top 20 of agents who signed the most land in our county last year. It’s incredible.
“And the reason I’m reaching out is because I want to develop that niche at our company. I feel li...
As a real estate agent, you have something in common with every single business owner in your community. Everybody from carpet cleaners, to candy store operators, to toy store owners, to clothing store owners — every one of you has something in common.
Here’s what you have in common: you all want to do more business.
As a small business operator, what you can do is tap into that. What I would suggest to you is you go through your entire sphere of influence today and you take a yellow highlighter out — maybe print it out — and put a highlight next to all the small business owners that you know. You know more than you think.
When you have that highlighter out and you highlight all those folks, the next step is to call them, reach out to them, text them, or stop by their business if it’s convenient and appropriate, and say this:
“Hey, you know what? I want to support a local business every single week, and I’d love to do a collab with you if you’re interested.”
A collab — what’s a co...
Hey guys, if you want to have a fantastic phone call with everyone in your database coming into December and January—right at the end of the year and the beginning of the new year—this is what I call the “Real Estate Tune-Up.”
We take our cars in for a tune-up every few thousand miles. We need to do the same thing with our database. The way you do that is by being direct and asking one key question.
Here’s the question.
“Hey, this is Jim. How are you guys doing? I’ve been thinking about you. I’m talking to everyone I know as we head into the new year, just on the business side, and I wanted to ask: is there anything you have on the horizon, real estate-related, for 2026 that I can help you with?”
That’s it. You just put it out there.
“Do you have anything going on in 2026, real estate–related, that I can help you with?”
You’ll be shocked by how many people say, “Actually, yes, we do. We’ve been thinking about something.”
Remember, about 5%—one in 20 people you talk to out in the...
Guys, can I tell you a story? If you don’t like it, don’t watch.
My wife and I are shopping for investment properties in different parts of the country. As we’re looking, of course I’m calling REALTORS. How am I finding them? In these markets, I don’t personally know any, so I went to Realtor.com—just like most buyers would.
I searched for agents, looked at their stats, found a few who looked good, and started calling. I wanted to see if they’d answer or call me back.
Well, no one—and I mean no one—answered their phone.
I get that people are busy or in meetings, but I left voicemails and still… nothing. No callbacks. Crazy.
So then I thought, this is what buyers go through. Everyone assumes agents are hungry, but most aren’t.
Then I tried something different. I filled out the Realtor.com lead form as if I were just another lead. Technically, I am a lead—a big one, actually. I could give these agents tons of business because I’m looking to buy multiple investment properties.
Gues...
People often ask me, “Jim, what’s the secret to recruiting?”
Here it is: spend one hour a day recruiting—just like your agents are expected to spend one hour a day lead generating. We tell agents to prospect daily; as a brokerage owner or team leader, you need to do the same thing with recruiting.
I call this the “Five by Five” system. It’s a proven strategy we use in our company and with our brokerage coaching students across the country to drive performance and success.
Here’s how it works. Within that one hour of recruiting, you commit to:
If you hold yourself to that standard, you’ll start unlocking new opportunities.
The next question is: what do you say? What should you be texting, saying on calls, writing in notes, or posting on social media?
The key is natural, authentic conversations that resonate. Great recruiting isn’t about pushing for an appointment eve...
What is push-button recruiting?
If you're an office leader or team leader, you might be tempted to say, “I want to recruit, but I don't want to spend the time doing it. I just want to plug into a system—a CRM, AI platform, or some kind of tech—that will do the work for me. It’ll send emails, send texts, and every day it’ll do the job automatically.”
Then, like magic, people will just start calling, wanting to work for you.
Well, I wish that were true. That would be nice.
Another version of this is hiring virtual assistants overseas to make a thousand calls a day.
I'm going to tell you something you might not want to hear:
These systems, by and large, do not work.
On the rare occasion they do set an appointment, it’s usually with the lowest-hanging fruit—the kind of agent you don’t want anyway. These are people who’ve changed companies five times in a year.
Why doesn’t it work?
Because it’s not personalized recruiting.
Imagine you’re on the other end. If you're getting a gener...
If you're a broker, owner, or manager running weekly team or office meetings, here’s one key component you might be missing: the “Genesis Conversation.”
The Genesis Conversation happens when someone talks about a new listing, a new escrow, a pending deal, or a closed sale. When they share that win, ask them:
When you get everyone in the room sensitized on what’s actually working and creating results, something powerful happens:
Your whole team focuses on what creates results.
Most of the time, you’ll find that 70-80% of the business comes from repeat and referral clients. But you’ll also uncover seasonal patterns or specific lead sources that are currently hot—like open houses, sign calls, online marketing, farming, or targeting absentee owners.
It’s a simple but effective way to direct your team's attention to activities that produce results.
And it's a key trai...
Quick question for you—since the beginning of the year, how much time have you invested in lead generation? Whether it's with your sphere of influence, open houses, FSBOs, expired listings, absentee owners, or geographic farming, where have you focused your efforts?
To maintain a consistent income without the ups and downs, you should be dedicating at least an hour a day to lead generation. But remember, we don’t do what we don’t schedule. If it’s not on your calendar, it’s unlikely you’ll actually do it. There will always be distractions pulling you away from this essential task.
Let me give you a simple strategy to ramp back up into regular lead generation. Because if you’ve been doing little to none for the past three to six months, jumping straight into an hour a day can feel overwhelming.
The solution? The Plus One Strategy.
It’s simple—just do one of these activities today:
If you really wan...
Other than your direct sphere of influence, what’s the second-best source of business for REALTORS? Let me share my perspective and see if it aligns with yours.
We know 70–80% of our business comes from our sphere. So, what should we focus on to generate the remaining 20–30%? In my 35 years of coaching, I believe the biggest opportunity lies in your buyer pool.
Buyers are the ultimate magnet for sellers. The question is, are you using your buyers effectively as a lure? I call this strategy In Search Of (ISO) ads. Here’s how it works:
Think of yourself as a fisherman. The lure on the end of your line could be a free CMA or tips on getting top dollar for a home. But the best lure is a live buyer ready to purchase.
For example, if I have a buyer interested in a specific neighborhood, I’ll let the neighborhood know:
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