If you’re a real estate broker or team leader, I’m sure you’re experiencing what I’m about to describe. I call it the 80/20 rule, and it’s not the 80/20 rule you’re thinking about.
The 80/20 rule we usually think of is that 20% of the agents do 80% of the business. It’s probably closer to a 90/10 rule now, but that’s not what I’m talking about.
What I’m talking about is the 80/20 rule when it comes to the deployment of the technologies, tools, and services you provide to your agents.
As a brokerage owner or team leader, you invest in all this tech and all these tools, and then 80% of your agents don’t use them. You’re spending thousands—maybe tens of thousands—of dollars, and you’re thinking, “This is crazy. Maybe I should just stop providing this stuff.”
That’s a mistake.
First, you have 20% of your people who are actually using these tools, and those are usually the people producing. If you stop providing the tools, you’re hurting that group.
But there’s another reason you shou...
Hey guys, if you're a brokerage owner or team leader, I've got a strategy for you when it comes to recruiting, and that's what I call “Weakest Point Recruiting.”
You might say, what does that mean? Weakest point recruiting simply means this: I want you to look at your overall business today—your brokerage, your team. Most of us are pretty strong in residential resale. That’s the general core.
But what about other areas of the market? Maybe you're weak in land sales. Maybe you're weak in rural property. Maybe you're weak in waterfront, golf courses, condos, or commercial property.
I want you to identify two or three areas where your company or team is just weak—where you're not very strong in that market area. And I want you to look at this not as a weakness. I want you to flip it on its head and ask, “how can I turn this into an opportunity?”
Your opportunity is to recruit to your weakness.
Here’s what I’m going to do. I’m going to identify the top 10 agents in that niche who coul...
Hey guys, there’s an interesting new study from 1000Watt. They studied 600 agents and asked them several questions about where they thought they were in their career.
A shocking number: 31% of these agents said they were actively considering making a real estate brokerage change—switching offices.
That number jumped to 53% for agents under the age of 35.
So when you hear that as a brokerage owner or a team leader, what should that represent to you? What I think it should represent is opportunity.
If you look at your entire market—maybe you have a thousand agents, maybe ten thousand—think about one-third of them are actively considering making a change, and 53% of that younger generation are actively considering it. Then the question becomes: What can you do about this opportunity? How can you get ahead of it?
The way you get ahead of it is by being intentional with your recruiting strategy—getting out there, having conversations, building relationships, and really showing your val...
What do you think agents say is the number one consideration when choosing a real estate brokerage? I bet the default for many of you would be the commission plan. Most assume they’re always going to go right to the commission plan.
What if I told you that’s not true? According to a brand new study of 600 agents, they found that the number one thing driving the conversation about making a switch was technology—who is leading in technology.
So here’s a question for you: what is your tech stack as a real estate brokerage owner or team leader? Does your tech stack put you on a parity basis with the major players in your market, or are you inferior? That’s number one.
And then, do you have some advantages? Do you have things you’re doing a little bit differently?
Maybe you’re starting to use some AI in your business. Maybe you’ve created some lead-flow opportunities. Maybe you’ve created playbooks and plugged technology into them to make that technology really work for your agents.
So...
Why do agents stay at a company rather than leave and go somewhere else? Forty-three percent of agents report the number one reason they're loyal to their current company is not their compensation plan. In fact, only 13% rate their compensation plan as the number one reason they're staying.
Forty-three percent rate the culture at the company—the culture, the vision, and the leadership of the company they're working at—as the number one factor for sticking around and staying loyal. So think about that from your perspective as a brokerage owner or team leader.
What’s your culture like when somebody comes in? How do they feel about working in your environment or office space? Does it feel like a family? Does it feel like you’ve got esprit de corps, you're having fun, you're energized? Is it a fun place to be with a shared vision of what you're trying to build? Or do you not have that?
If you don't have that, you're at risk of losing people to other firms that have a better vision, bett...
As a brokerage owner or team leader in charge of recruiting, where is the number one source of recruits for your team or office? Where are you going to get the most recruits?
It’s an interesting question, right? You might think it comes from video, cold calling, sending texts, video texts — all the things we talk about in recruiting. I’m going to tell you: all those things play a part, for sure.
But the number one recruiting source for brokers and team leaders across the country comes from one area: referrals from your current team.
Just like agents, whose number one source of business is their SOI — their Sphere of Influence — our number one source of recruits is the same.
It comes from your own version of an SOI: your agent body.
Now, what if your agents right now are not referring more agents? You might ask, “Why aren’t they sending me agents?” That should be your number one source of recruiting. Why aren’t they doing it?
A few reasons:
Hey guys, do you have emotional intelligence? That’s an interesting question, right?
There’s a massive difference between IQ and EQ.
Some of you, like me, have probably met really smart people — PhDs, doctorates — yet when you meet them, they’re super awkward. They’re not easy to talk to, sometimes they’re complete jerks, and you wonder why these people are flat broke. They’ve got huge degrees but are living like paupers.
Why? Because IQ doesn’t necessarily translate into a successful career or life. EQ, though, has a massive impact on our success as human beings.
You see plenty of people who didn’t graduate high school or college but went on to build incredible businesses. Maybe that’s you. It’s certainly me. They have high EQ, or emotional intelligence.
So what does EQ mean?
It means having the ability to build relationships with people and elevate those around us so they feel good about the relationship — and about how you’re impacting their lives.
So when you think about how...
Hey guys, as a brokerage owner or team leader, with the holiday season coming up, I want to encourage you to think about what your company is doing to give back to the community.
Giving back has so many benefits. It’s a powerful team-building and retention tool. It also shows potential recruits that your company isn’t just about profits—you genuinely care about people and the community. And for buyers and sellers in the market, it demonstrates that you’re hyper-local focused and committed to giving back regularly.
Here’s what I encourage you to do: pick a charity the whole team can get behind. It doesn’t have to be housing-related.
One year, we did a project giving kids shoes during the winter. Many kids were going to school with holes in their shoes, and their feet were getting wet. Another year, we focused on coats for kids.
Every year, we put together a charitable event during Christmas. We’ll do Thanksgiving-style turkeys and then a big Christmas dinner, along with toys for kid...
What is your real estate company worth right now? What would you sell it for?
I ask because many people tell me, “I don’t want to do this forever. At some point, I want to escape. I want to sit on a beach with a margarita in my hand. I don’t want to die with a pen in my hand at a desk.”
My answer is always the same: Your company is not worth what it should be today.
Here’s why:
For a company to be truly profitable, it needs experienced agents. The more experienced agents you have, the more sales you generate and the more profit you create.
So, what is a real estate company worth? The answer depends on market conditions, how long your agents have been with you, your brand, and other factors. But in general, companies are valued at two to five times net income.
Now, what if you don’t have net income? Then your company is worthless. In fact, 70-90% of real estate companies in America today fall into that category.
How do I know? Because the brokerage owner still has to sell real es...
People often ask me, “Jim, what’s the secret to recruiting?”
Here it is: spend one hour a day recruiting—just like your agents are expected to spend one hour a day lead generating. We tell agents to prospect daily; as a brokerage owner or team leader, you need to do the same thing with recruiting.
I call this the “Five by Five” system. It’s a proven strategy we use in our company and with our brokerage coaching students across the country to drive performance and success.
Here’s how it works. Within that one hour of recruiting, you commit to:
If you hold yourself to that standard, you’ll start unlocking new opportunities.
The next question is: what do you say? What should you be texting, saying on calls, writing in notes, or posting on social media?
The key is natural, authentic conversations that resonate. Great recruiting isn’t about pushing for an appointment eve...
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