Why do agents stay at a company rather than leave and go somewhere else? Forty-three percent of agents report the number one reason they're loyal to their current company is not their compensation plan. In fact, only 13% rate their compensation plan as the number one reason they're staying.

Forty-three percent rate the culture at the company—the culture, the vision, and the leadership of the company they're working at—as the number one factor for sticking around and staying loyal. So think about that from your perspective as a brokerage owner or team leader.

What’s your culture like when somebody comes in? How do they feel about working in your environment or office space? Does it feel like a family? Does it feel like you’ve got esprit de corps, you're having fun, you're energized? Is it a fun place to be with a shared vision of what you're trying to build? Or do you not have that?

If you don't have that, you're at risk of losing people to other firms that have a better vision, bett...

As a brokerage owner or team leader in charge of recruiting, where is the number one source of recruits for your team or office? Where are you going to get the most recruits?

It’s an interesting question, right? You might think it comes from video, cold calling, sending texts, video texts — all the things we talk about in recruiting. I’m going to tell you: all those things play a part, for sure.

But the number one recruiting source for brokers and team leaders across the country comes from one area: referrals from your current team.

Just like agents, whose number one source of business is their SOI — their Sphere of Influence — our number one source of recruits is the same.

It comes from your own version of an SOI: your agent body.

Now, what if your agents right now are not referring more agents? You might ask, “Why aren’t they sending me agents?” That should be your number one source of recruiting. Why aren’t they doing it?

A few reasons:

• You’re not close enough with them. Yo
...

How many referrals would you like to receive next week?

If you could just say, “Hey, I want to receive referrals,” how many would that be? Now, everybody would say, “As many as possible,” but let’s be realistic. How many have you received this year? What’s been your average? You’ve probably been getting one a week. For most of you, that’s not the case.

Wouldn’t it be amazing if you just got one referral next week? What if you got two? Wouldn’t that be absolutely incredible?

You might say, “How can I start to juice this? How can I get referrals to start flowing to me regularly?”

We often think of it in terms of our spheres of influence, which is good. But we can also get referrals from another category, another source — and that is B2B referrals.

What’s B2B? Business-to-business. We’re always looking at business-to-consumer, B2C, but B2B is a powerful, powerful strategy for you.

Let me give you a good example. If I want to start receiving one referral a week, maybe two, what shoul...

Brokerage owners, I want you to think about the last agent you lost. I know it’s tough — I’ve been there. Losing an agent feels like a gut punch, like getting kicked by a donkey. It hurts.

When you think about that last agent who left, I want you to answer a tougher question: why did they leave? What caused them to go to another firm?

Sometimes they get led down a garden path and think the grass is greener. But often, and this is hard to admit because our emotions get in the way, the real reason they leave is because we didn’t have a close enough relationship with them.

And I’ll tell you something: Friends don’t leave friends.

That’s the reality.

You need a closer bond with your agents individually. And then you need to help them grow transactionally. Start with the relationship, then move to helping them grow their transaction count.

The only reason people leave is because they’ve been promised a path to more transactions. It’s rarely about the commission plan. Sure, that can sp...

Hey guys, do you have emotional intelligence? That’s an interesting question, right?

There’s a massive difference between IQ and EQ.

Some of you, like me, have probably met really smart people — PhDs, doctorates — yet when you meet them, they’re super awkward. They’re not easy to talk to, sometimes they’re complete jerks, and you wonder why these people are flat broke. They’ve got huge degrees but are living like paupers.

Why? Because IQ doesn’t necessarily translate into a successful career or life. EQ, though, has a massive impact on our success as human beings.

You see plenty of people who didn’t graduate high school or college but went on to build incredible businesses. Maybe that’s you. It’s certainly me. They have high EQ, or emotional intelligence.

So what does EQ mean?

It means having the ability to build relationships with people and elevate those around us so they feel good about the relationship — and about how you’re impacting their lives.

So when you think about how...

What’s the number one way to grow your real estate business over time?

I’ll tell you—it’s simple, but it might sound counterintuitive. Most agents are chasing things that scale fast: big lead generation systems, expensive marketing campaigns, or complex funnels. But the truth is, there’s one simple action every REALTOR on earth wishes they’d started from day one:

Add one person a day to your sphere of influence.

That’s it. One person a day. That small, consistent effort compounds massively over time.

Let’s break it down.

In an average year, there are about 220 working days once you remove weekends, holidays, and vacations.

The average American has around 27 conversations a day. Out of those, you only need to turn one into a new connection—someone who agrees to be part of your real estate group or newsletter.

You could say something like, “Hey, I’ve got a little real estate group where I send monthly housing updates, DIY ideas, and fun listings I come across. Would it be okay if ...

Hey guys, as a real estate broker, we all know we should be recruiting every day. But sometimes we get caught in a mental trap—thinking that being overly assertive or aggressive with potential recruits is the way to get results.

There’s a right way and a wrong way to recruit.

The right way is by creating relationships, building value in your conversations, and genuinely developing friendships with agents in the marketplace. When you do this effectively, making calls, sending texts, or emails doesn’t feel “salesy”—it feels natural because you’ve built a connection.

The wrong way is sending cold texts, emails, or voicemails repeatedly without making any meaningful connection. Eventually, people shut down, and you hit a brick wall—you’ll never break through.

Start from a position I call “no recruiting.” Don’t start with a recruiting pitch. Build a relationship first. The worst thing you can do is try to sell too early.

We’ve all experienced it—walking into a car lot or furniture stor...

I just interviewed my good friend Garrett Maroon, who’s going to be on my podcast soon. Garrett shared a powerful concept called, “The Recipe Approach.”

Here’s how it works:

We all probably have a mom, grandma, aunt, or someone in the family who’s a great cook. They make delicious meals because they have a recipe that works. For example, when baking a cake, they use the right mix of eggs, chocolate, flour, salt, and so on. They follow the recipe, put it in the oven, and after a set time, they get a delicious result.

Top real estate agents operate the same way.

They’ve each figured out a recipe for success. For some, it may be like baking a cake. For others, it’s more like muffins, pies, or cookies. The point is: they’ve found a formula that works for them.

Once they have it dialed in, they keep baking the same cake over and over. Why change something that works?

Of course, when people start out, they don’t have their own recipe. They experiment, make mistakes, or follow someone e...

Brokerage owners and team leaders — I have a question for you: What problem are you solving for agents?

If you're not solving a problem for them, there's no reason for them to come work for you.

The number one problem you can solve is helping them unlock the door to more transactions. Most agents are struggling here, so giving them a roadmap, tools, strategies, and techniques to close more deals should be your top priority.

But there are other problems we often overlook. Maybe they’re struggling with time management, technology, client management, building out a CRM, or having a reliable way to evaluate potential listings.

Agents have many challenges, and if we’re not addressing them, we’re giving them no reason to join our company.

All great businesses — especially industry disruptors — solve problems.

Think about the great companies you do business with today. They’ve solved a problem.

You need to be the problem solver.

Take a moment to reflect on your market. What are four o...

Hey, brokerage owners and team leaders. I’m going to do a quick role play with you right now.

Let’s pretend you’re an agent who just had a failed transaction with one of my agents. I’m going to call you—not text you, but call—and say:

"Hey Jim, I just wanted to reach out. I know you had a transaction with Bob that didn’t come together this morning. I got the bad news, but Bob told me you were an absolute pro throughout the process. This has nothing to do with you or your client—sometimes things just happen. I just wanted to say thank you for your professionalism. We look forward to working with you again in the future. And if there’s ever anything I can do to help, I’m here."

Now, imagine making that kind of call after every failed transaction where the other agent handled things well. What do you think is going to happen on the other end of the call?

Do you think that agent will appreciate it? Absolutely. No other broker is making that kind of call.

What you’re doing is laying a ...