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Become the Go-To Agent in Your Market with This Concierge Strategy (No Cold Calls!)

 

Here's a question for you: Are you a real estate concierge?

What’s a concierge? If you’ve ever been to a hotel with one, they’re the people who connect you with local shows, restaurants, and experiences. They make your stay smoother and more enjoyable.

That’s exactly the approach we should be taking with our clients—and even our potential clients.

You can start the conversation like this, “Hey, as a real estate professional, I work with vendors all the time—gardeners, plumbers, electricians, carpet installers, landscapers, you name it. If you ever need anything related to real estate, call me. I can connect you with the best.”

Because I refer clients to these vendors regularly, my clients usually get the best pricing—and they move to the front of the line. It’s a win-win.

When you position yourself as the go-to person for anything home-related, you naturally start having more conversations with clients. They’ll call you and ask, “Who’s your landscaper?”

You say, “I’ve got a great...

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Turn Cold Leads Into Clients: The #1 Video Strategy Most Agents Ignore

 

Let’s say you meet a buyer at an open house, online, or at an event, and you think, "Hey, I’ve got a hot lead here." Then they cool off. Ever have that happen?

Here’s the issue: Most buyers are not immediate buyers. About 75% of buyers are in the buying cycle for six to nine months before they actually close. Only around 25% of the people you meet will buy within the next 30 days.

The problem is, most agents don’t have a strong follow-up plan.

Your follow-up process should have at least five touchpoints during the buying cycle—and for many of us, it probably needs more.

Think about your follow-up: How often are you reaching out? And how many different media channels are you using?

Sure, you can just call. Or just text. Or send video texts. Or rely on social media. Or mail letters.

But really, you should be doing all of it.

The one thing I want to emphasize today is the concept of a video drip campaign.

This is a system anyone can implement, yet almost no one is doing it.

Even ...

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The #1 Feedback Strategy Every Listing Agent Must Use | Boost Price Reductions & Seller Trust FAST

 

When we're talking to our sellers and giving them feedback each week about what's happening in the market, it's really important that we educate them on a few things that often get missed.

One of those is the power of virtual showings.

So what’s a virtual showing? A virtual showing is when someone visits your listing online. They may or may not come see it in person, but that initial view online is still a strong signal. It means your marketing is working—it's attracting people to look at the listing on Zillow, Realtor.com, your own website, or the MLS.

From there, the buyer decides: Is the listing priced right? Does it look like it’s in great condition? Is it staged properly? A number of other factors come into play once they arrive at the listing page—but your job is to get them there.

And when you’re talking to our sellers every week—and this is how you earn price adjustments, by the way—you need to bring up virtual showings.

Right now, price adjustments are on the rise. About ...

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This One Conversation Can Make or Break Your Listing Presentation

 

When you're sitting with a seller for the first time, I like to have what I call the “Red Flag Conversation.”

I'll say, “Hey Mr. and Mrs. Seller, one of two things is going to happen now that we've listed the property: either we’re going to get showings—or we won’t. That alone gives us valuable insight. If we put your house on the market tomorrow like we're planning, and we get a surge of activity, that tells us something important.

“It means that the backlog of buyers—hundreds of buyers waiting for the next listing—have turned and looked at your property. If they like what they see online—the photos, the condition, the price—they’ll come see it in person. So if we see a surge of interest, a spike in calls and showings, that’s a signal we’ve nailed the price and did our job right.

“But the opposite can happen too. If we don’t get much activity in the first week or two, that’s a red flag. It’s the market telling us we probably missed the mark on pricing.

“There’s also a third scenar...

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53-Year-Old Agents Dominate the Industry: Are You Recruiting the Right Way?

 

Hey guys, what do you think is the average age of a REALTOR in the United States?

For the 35 years I’ve been in the business, we’ve been hearing—and I was a part of it when I got in at 19—that a whole wave of 20-somethings and 30-somethings would enter the business. We kept hearing that REALTORS were getting younger.

Guess what? The average age of a REALTOR today is still 53 years old.

Yes, we do see some younger people getting in—I was one of them. I have young people working for me, and I’ve got young people working at our companies. But the reality is, the average age is still 53.

Why does this matter when it comes to recruiting and retention?

Because we’ve got to be mindful of how we build out our companies. We’re constantly told to design everything for Gen Z or even Gen Alpha—but that’s not true.

The vast majority of your agents are going to be Gen Xers like me. They’re going to be in their 50s. I’m 55. That’s your actual market.

When you're building out your office, your ...

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Buyer's Market vs. Seller's Market in 2025: What Every Real Estate Agent Needs to Know!

 

Is it a buyer's market or a seller's market in real estate today?

If we look at the nation as a whole, we have about four and a half months of inventory. What does that mean? It means if every REALTOR stopped taking listings tomorrow, it would take about four and a half months to sell off the current inventory at the current sales pace.

Is that healthy? Is that where we want to be? Generally, a balanced market has about six months of inventory. So being slightly under that means sellers still have a bit more power overall. When a seller prices their home correctly and it's in good condition, they can still get plenty of showings and, in some cases, multiple offers — even in today's market.

This is also why home prices continue to rise, despite higher-than-normal interest rates and an economy that appears to be nearing a recession.

The limited supply keeps pushing prices up.

However, it's crucial to understand that real estate isn't just one giant national market. Real estate, like...

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5 Reasons Someone Should List Their Home in Spring 2025

 

So what are five reasons why someone should list their home in today's spring market, spring of 2025? I'm going to walk you through these reasons, and you can share them in an email, a newsletter, or your own video to your clients.

First, interest rates have come down from their highs. We're not at the peak anymore. In the past few weeks, rates have started to dip because there's talk of a potential recession. While a recession isn't great for the economy, it can actually benefit real estate by lowering interest rates. Buyers are catching onto this and becoming more active—more loan applications, more market activity.

Second, buyers are still out there. Despite everything happening in the economy, the job market, and beyond, people still want to own homes. Over 90% of American adults want to own a home—they're just trying to find a way to make it happen. Homeownership may have dipped over the years, but that desire to stop renting and start owning is still strong.

Third, inventory i...

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The “Top Agents” Secret for Building Your Market Share Faster & Dominating Your Local Market

 

If you're a brokerage owner or team leader, I’ve got a question for you:

What drives market share? When you look at a ranking report of your company or team against others in your market, what drives that market share higher?

If you want to go from 1% to 2% or from 5% to 10%, the number one driver is your ability to recruit experienced agents. Here’s why: As you recruit these agents, their production gets added to your team’s numbers, and your market share will rise.

But what we often forget is that when you pull an agent from Company A to your company, Company A's market share goes down, and yours goes up. So, you get a double whammy—Company A goes down by 1%, and your company goes up by 1%. That means the spread grows by 2%.

By focusing on recruiting experienced agents, you grow your market share that much faster.

If you want a path to start doing this and dive into recruiting experienced agents, head over to our website at eRealEstateCoach.com. Check out the new webinar I creat...

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How to Turn Inflation Fears into Homebuyer Opportunities

 

Hey guys, with the trade war heating up, renters are concerned about inflation. This is a great opportunity to have a conversation with them, and really put it out there on social media. You could do a video, or send out mailings about inflation likely rising again.

We can say, "Hey, if you're concerned about the trade war and inflation starting to rise again, remember we all lived through COVID when rents skyrocketed. A lot of experts are starting to say that this could happen again. So, if you're worried about that, one of the best ways to hedge is to buy your own home."

I know buying a home can seem like a stretch if you’ve never explored that route, but here’s what buying a home does for you. Even though you might have to stretch a bit for that payment, it locks in your payment for 30 years.

Your payment might seem expensive today, but five, 10, or 20 years from now, it won’t be. If you stay a renter, your rent is guaranteed to increase every year. It’ll keep getting higher and ...

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How I Sold 150 Listings in My Second Year (And How You Can Too)

 

In my second year as a real estate agent, I took 150 listings. Managing that as a young 20-year-old was a lot, but I knew early on that I needed to systemize my business. That's when I implemented something I called the "auto price reduction."

When I met with a seller, I'd say something like:

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"Hey, Mr. and Mrs. Seller, as part of my communication strategy, I like to do something a bit outside the box. Every two weeks, you'll receive a message from my team—back then it was a letter, but today it would be an email—asking if you want to consider adjusting your home's price if it hasn't sold yet.

I don't want you to be offended by it. If you're not interested in a price reduction, just disregard it. If you want to think about it, set it aside. But if you're open to having a deeper conversation about possibly adjusting the price, we can discuss it. It's simply a prompt to keep the conversation going every two weeks.

The reality is, the longer a home sits on the market, the harder ...

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