Have you ever heard the term heuristics? Heuristics with an H. If you haven’t, it’s an interesting concept that deals with the power of first impressions — how people perceive you and treat you.

As human beings, we do something we don’t even realize: we assess people within milliseconds of meeting them based on a lot of factors. One major factor is how they’re dressed, their demeanor, and their overall appearance. Those things play a big role in how we view someone — the respect we give them, how much confidence we have in what they say, and whether we believe them.

It’s all built into what’s called heuristics. The human brain developed this over tens of thousands of years because, back in the caveman days, we had to make split decisions. Can I trust this person? Should I run the other way? We had to decide quickly whether we were in a good environment or not.

Today, we can apply that to business. The way we approach a client, the way we’re dressed, our demeanor, our grooming, can c...

Hey guys, is it better to be a renter or a homeowner in today’s world? Especially with the rise of digital nomads and people wanting maximum flexibility—being able to live anywhere and work from anywhere.

There’s a strong attraction for that lifestyle, especially for Gen Z. Some in real estate worry: “Will Gen Z still buy homes like Gen X did?”

The reality is in the numbers, and we need to educate them.

Here’s a stark comparison: the average homeowner has 43 times the net worth of the average renter.

Average renter: ~$10,000 net worth

Average homeowner: ~$430,000 net worth

The reasons are many, but the number one factor is leverage.

Let me give you an example. The Wall Street Journal recently published an article comparing real estate to the stock market. They said if you had invested in the S&P 500 over the last 30 years instead of buying a house, you would have made more money.

That’s misleading, because they ignored leverage. Let’s break it down:

Imagine someone gives you $...

Hey guys, as a brokerage owner or team leader, with the holiday season coming up, I want to encourage you to think about what your company is doing to give back to the community.

Giving back has so many benefits. It’s a powerful team-building and retention tool. It also shows potential recruits that your company isn’t just about profits—you genuinely care about people and the community. And for buyers and sellers in the market, it demonstrates that you’re hyper-local focused and committed to giving back regularly.

Here’s what I encourage you to do: pick a charity the whole team can get behind. It doesn’t have to be housing-related.

One year, we did a project giving kids shoes during the winter. Many kids were going to school with holes in their shoes, and their feet were getting wet. Another year, we focused on coats for kids.

Every year, we put together a charitable event during Christmas. We’ll do Thanksgiving-style turkeys and then a big Christmas dinner, along with toys for kid...

What’s the number one way to grow your real estate business over time?

I’ll tell you—it’s simple, but it might sound counterintuitive. Most agents are chasing things that scale fast: big lead generation systems, expensive marketing campaigns, or complex funnels. But the truth is, there’s one simple action every REALTOR on earth wishes they’d started from day one:

Add one person a day to your sphere of influence.

That’s it. One person a day. That small, consistent effort compounds massively over time.

Let’s break it down.

In an average year, there are about 220 working days once you remove weekends, holidays, and vacations.

The average American has around 27 conversations a day. Out of those, you only need to turn one into a new connection—someone who agrees to be part of your real estate group or newsletter.

You could say something like, “Hey, I’ve got a little real estate group where I send monthly housing updates, DIY ideas, and fun listings I come across. Would it be okay if ...

Guys, can I tell you a story? If you don’t like it, don’t watch.

My wife and I are shopping for investment properties in different parts of the country. As we’re looking, of course I’m calling REALTORS. How am I finding them? In these markets, I don’t personally know any, so I went to Realtor.com—just like most buyers would.

I searched for agents, looked at their stats, found a few who looked good, and started calling. I wanted to see if they’d answer or call me back.

Well, no one—and I mean no one—answered their phone.

I get that people are busy or in meetings, but I left voicemails and still… nothing. No callbacks. Crazy.

So then I thought, this is what buyers go through. Everyone assumes agents are hungry, but most aren’t.

Then I tried something different. I filled out the Realtor.com lead form as if I were just another lead. Technically, I am a lead—a big one, actually. I could give these agents tons of business because I’m looking to buy multiple investment properties.

Gues...

Brokerage owners and team leaders, I want you to start watching for something, and I want you to be opportunistic. That might sound negative, but it’s not.

As an office leader, you have a duty to yourself, your business, your family, and your colleagues. That duty is to recruit consistently. One of the easiest ways to do that is to be opportunistic in a positive way.

What does that mean? Look for trigger events.

Trigger events in your community could be:

• An office leadership change at XYZ Company
• A brand change
• A staffing shakeup
• A technology challenge

I hear about these things all the time, and when they happen, they give me a reason to engage with that company.

For example, I might ask in my office, “Do you know anyone who works at XYZ? They’re having some changes over there. I’d like to reach out.”

Then I’ll make the call:

“Hey, I understand there’s been some changes at your company. I’ve always been impressed with your work. You’re probably very happy where you are—a...

Did you know that half the listings in America aren’t selling? Yes—half.

That takes us back to the old-school days. When I first started in real estate with Century 21, I proudly wore the gold coat. I had to buy it myself, so it was a big accomplishment. Back then, I attended a class called the Two-to-One Class. The theory was simple: for every two listings you took, only one would sell. A 50% sales rate.

Now, imagine meeting with a seller and saying:

“Good news—I’ll do my best to get your home sold. Bad news—I’m only successful about half the time.”

How do you think they’d respond? Probably not too excited. I realized quickly I didn’t want a 50% failure rate—I wanted 100% success. That meant changing the conversation.

Here’s the script I used:

“Mr. Seller, you may not realize this, but in today’s market only about 50% of listings are selling. That’s unacceptable to me. I want to sell 100% of the listings I take. But that requires us to have a different kind of conversation. I ca...

Quick question: Have you put your sphere of influence to work? If not, you’re missing a huge opportunity.

Think of your sphere as a massive sales army. Maybe you have 100 people, maybe 200, maybe 500. But are you actually putting them to work?

That means programming their reticular activator—the brain’s pattern recognition system—to look for real estate opportunities. We all have it, and you can tap into it. I’ll give you two simple techniques.

First technique:

When you’re talking to someone this week, try this script:

“Here’s a crazy stat that might blow your mind—within the next two weeks, you’re going to hear of someone who wants to buy or sell real estate. You might not think so because you’re not tuned in to it, but just watch. And when you do, think of me. If you can, I’d love for you to send me that referral.”

What happens? Almost inevitably, they’ll hear about someone buying or selling a house within the next couple of weeks.

For the second strategy, say this:

“As we he...

As a real estate agent, one of the challenges you face is creating engaging social media posts that spark genuine conversations with others.

I want to share a strategy that’s simple but highly effective. I call it the “This or That” strategy.

This strategy works because people love to give their opinion. When someone asks for our opinion, we feel valued—it’s an ego boost. And the same happens when you ask your audience.

Here’s how it works: Say you’re taking a new listing and had professional photography done. You’ve got four options for the lead photo. Post them on social media and ask, Which one should I use—A, B, C, or D?

People love that.

Another example: if you’ve virtually staged a room, show two different versions and ask, “Which do you prefer? This or that.”

It’s simple, but it drives high engagement.

You can also personalize this strategy. Send it as a text to your top 25 clients or include it in an email blast. There are many ways to use it.

Here’s the psychology behi...

If you're a real estate broker, I want you to do something the next time you're in a grocery store. Look at the shelves and notice how many products say new and improved.

Now apply that to your own real estate company. Ask yourself: What about my company, what I'm offering to agents in this market, is new and improved?

If you can’t think of anything, neither can your current agents—and certainly no one outside your company can either. But this is the secret sauce.

We often think recruiting is all about commission splits. It’s not. If the lowest split was all that mattered, then the operator with the lowest split in your market would have every agent working for them—and we know that’s not true.

So what is attracting agents to join one company over another? It’s the tools, the technology, the services, the support, and most importantly—which company they believe can help them close more transactions at the end of the day.

Here’s the challenge: What can you roll out every quarter th...