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Why Motivating Your Team Backfires on Brokerages (Focus On This Instead)

 

Hey guys, if you’re a brokerage owner or team leader, one thing we tend to do this time of year is say, “Okay, what are our production goals for 2026?”

And you should do this. You should know what you’re shooting for in terms of Gross Commission Income (GCI) and closed volume.

But one thing we often forget is what’s actually going to produce those goals—those transactions closed, that volume closed, that GCI. What is it going to take to create that?

Often, we get lost in this idea that all we need to do is motivate our current crew enough for them to create the production goals we’ve set for the team or the company.

But the reality is, that almost never works.

As someone who coaches brokerage owners, franchises, and team leaders across the country at the highest levels, I can tell you that almost never works.

Why?

Because what’s going to create higher production and higher GCI isn’t motivating your current team to produce more. Now, we want to do that—that’s absolutely a goal.

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Why Recruiting “Doesn’t Work” for Most Real Estate Brokerages (The Einstein Problem)

 

As a brokerage owner or team leader, one thing we often do—and we see agents do this a lot—is run into what’s called “The Einstein Problem.”

The Einstein Problem is this: we’re introduced to a new idea or concept, and we say, “You know what? I’ve heard that before. I’ve tried that before. It didn’t work for me, so I’m not going to do it again.” We stop listening to that idea, concept, tool, technique, or strategy. We say it doesn’t work in our market.

We’ve all heard agents do this, and we’ve done it ourselves. Let’s be honest.

One of the areas we commonly say this about is recruiting.

We’ll say, “I’ve tried recruiting. It doesn’t work in my market. I’ve tried going after top agents. They never come.”

Or, “I’ve tried experienced agent recruiting. I’ve emailed, texted, called, taken them to lunch, and it just doesn’t go anywhere, so I’m going to stop.”

But here’s The Einstein Problem behind that attitude—and this is true for your agents with lead generation as well.

I want you to...

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3 Biggest Recruiting Mistakes You’re Probably Making (Most Brokerages Make These Mistakes)

 

For you brokerage owners and team leaders, I’m going to give you three things not to do as a recruiter. Recruiting is the number one task you should be doing every day, but what are the things you shouldn’t be doing when you recruit?

Number one: you should not be cold recruiting.

Cold recruiting means having a master list of people and calling everyone with the exact same message. That is the worst thing you can do. When you recruit, recruit with intention and purpose, and have a warm reason to reach out. There’s been a trigger event that gives us a reason to connect.

This is what we coach in our program: finding warm reasons to reach out that make sense, that are organic, that are authentic—not just making another call on a long list of calls you’re trying to get through that day.

Cold calling is death to recruiting. People know when you’re cold calling, and they shut you down. Then you get upset, disappointed, and feel defeated, and eventually you stop doing it.

You have to have...

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How To Set & Reach Your Brokerage’s Goals By Acting Like A Sports Franchise

 

When you're turning a page with your company and saying, “We want to take our business to the next level. We want to grow. We want to have a year of growth,” what does that actually mean in practical terms? How do you put that into motion in a real, meaningful way?

The first step is to set goals for your firm. You need recruiting goals. You need listing goals. You need sales goals, and you need closing goals.

The recruiting goals fall squarely on your shoulders. You have to figure that out. You have to dive in and work a system, a program, a path to performance. We give you that through the brokerage coaching we offer.

But the other three goals—sales goals, listing goals, and closing goals—are the responsibility of the entire team.

It still falls on your shoulders as a leader, but it also falls on the shoulders of everyone who works for you.

Here’s what you should do, and what most brokers do not do. You need to ask, “What is our closing goal? What are we trying to do on a monthly...

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Why Visibility Matters More Than Ability for Real Estate Broker Recruiting

 

Brokerage owners and team leaders, I have a quick quiz for you. How many social media posts have you put out in the last seven days?

I ask this because we’re constantly preaching to our agents about the necessity of being visible with their database. When we’re visible—highly visible—we’re more likely to create transactions. Visibility matters.

In fact, I would argue that visibility is more important than ability.

You can have an agent who’s fantastic at negotiating, marketing, working with clients, and solving problems—and they’re still not closing transactions. At the same time, there’s another agent in your community who’s terrible to work with, a poor negotiator, and yet they’re closing a ton of deals.

What’s the difference? Visibility.

This second agent is everywhere. They show up on every feed—Instagram, Facebook, TikTok, YouTube. They’re highly visible.

Meanwhile, the agent with great ability isn’t closing transactions because no one sees them. Visibility trumps ability. U...

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How To Fund New Hires Without Actually “Paying” For Them

 

I’ve got a question for brokerage owners and team leaders:

If you could wave a magic wand over your business right now and hire somebody—a staff member—and money was no object, what would that position be? What would that full-time person look like coming in and helping your company?

What would that position be for you?

A lot of people would say, “I’d hire a social media director.”
Some people would say, “I need a marketing person.”
Others would say, “I need a TC,” or “I need an inside sales agent,” or “I need a tech person. I need a technology expert in my company.”

Or you might say, “I need somebody running my Google Ads or my Facebook Ads. I need somebody in that room.”

All of us have different needs, but I want to go deeper with you on this.

I don’t want this to be a dream. I want this to be a reality. And the way we do that is by identifying your hiring trigger.

For all of us, that trigger is going to be dollars flowing through the front door. We need more revenue coming in t...

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The Case For Brokerages Keeping Their Tech Stack (Even When Agents Don’t Use It)

 

If you’re a real estate broker or team leader, I’m sure you’re experiencing what I’m about to describe. I call it the 80/20 rule, and it’s not the 80/20 rule you’re thinking about.

The 80/20 rule we usually think of is that 20% of the agents do 80% of the business. It’s probably closer to a 90/10 rule now, but that’s not what I’m talking about.

What I’m talking about is the 80/20 rule when it comes to the deployment of the technologies, tools, and services you provide to your agents.

As a brokerage owner or team leader, you invest in all this tech and all these tools, and then 80% of your agents don’t use them. You’re spending thousands—maybe tens of thousands—of dollars, and you’re thinking, “This is crazy. Maybe I should just stop providing this stuff.”

That’s a mistake.

First, you have 20% of your people who are actually using these tools, and those are usually the people producing. If you stop providing the tools, you’re hurting that group.

But there’s another reason you shou...

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The “Weakest Point Recruiting” Secret That Turns Weaknesses Into Treasure Troves

 

Hey guys, if you're a brokerage owner or team leader, I've got a strategy for you when it comes to recruiting, and that's what I call “Weakest Point Recruiting.”

You might say, what does that mean? Weakest point recruiting simply means this: I want you to look at your overall business today—your brokerage, your team. Most of us are pretty strong in residential resale. That’s the general core.

But what about other areas of the market? Maybe you're weak in land sales. Maybe you're weak in rural property. Maybe you're weak in waterfront, golf courses, condos, or commercial property.

I want you to identify two or three areas where your company or team is just weak—where you're not very strong in that market area. And I want you to look at this not as a weakness. I want you to flip it on its head and ask, “how can I turn this into an opportunity?”

Your opportunity is to recruit to your weakness.

Here’s what I’m going to do. I’m going to identify the top 10 agents in that niche who coul...

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31% of Agents Want To Switch Brokerages: Here’s How To Recruit Them

 

Hey guys, there’s an interesting new study from 1000Watt. They studied 600 agents and asked them several questions about where they thought they were in their career.

A shocking number: 31% of these agents said they were actively considering making a real estate brokerage change—switching offices.

That number jumped to 53% for agents under the age of 35.

So when you hear that as a brokerage owner or a team leader, what should that represent to you? What I think it should represent is opportunity.

If you look at your entire market—maybe you have a thousand agents, maybe ten thousand—think about one-third of them are actively considering making a change, and 53% of that younger generation are actively considering it. Then the question becomes: What can you do about this opportunity? How can you get ahead of it?

The way you get ahead of it is by being intentional with your recruiting strategy—getting out there, having conversations, building relationships, and really showing your val...

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How Your Brokerage’s Tech Stack Makes Agents Stay (Or Leave)

 

What do you think agents say is the number one consideration when choosing a real estate brokerage? I bet the default for many of you would be the commission plan. Most assume they’re always going to go right to the commission plan.

What if I told you that’s not true? According to a brand new study of 600 agents, they found that the number one thing driving the conversation about making a switch was technology—who is leading in technology.

So here’s a question for you: what is your tech stack as a real estate brokerage owner or team leader? Does your tech stack put you on a parity basis with the major players in your market, or are you inferior? That’s number one.

And then, do you have some advantages? Do you have things you’re doing a little bit differently?

Maybe you’re starting to use some AI in your business. Maybe you’ve created some lead-flow opportunities. Maybe you’ve created playbooks and plugged technology into them to make that technology really work for your agents.

So...

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