Let me tell you the number one mistake rookie recruiters make when they're first released into the field. They've just been given the job of becoming a recruiter, and they think, “Okay, I better get out there and start making things happen.”
So they go to a REALTOR event—could be an MLS meeting, a board meeting, maybe a training or education event—and they jump into full-on “mayor mode.” They’re shaking hands, kissing babies, acting like the VP, president, or CEO. They’re working the room.
And then they make the classic rookie error:
They start trying to recruit in public.
Professional, high-level recruiters never recruit in public. Ever.
We build relationships in public. But we always recruit in private.
Why? Because if you’re seen recruiting openly at a public event, people will run from you. They’ll think, “I need to get away from this person before anyone sees me talking to them.”
Nobody wants to be seen as the agent who’s being recruited, and you don’t want to be the recrui...
Hey guys, what do you think is the average age of a REALTOR in the United States?
For the 35 years I’ve been in the business, we’ve been hearing—and I was a part of it when I got in at 19—that a whole wave of 20-somethings and 30-somethings would enter the business. We kept hearing that REALTORS were getting younger.
Guess what? The average age of a REALTOR today is still 53 years old.
Yes, we do see some younger people getting in—I was one of them. I have young people working for me, and I’ve got young people working at our companies. But the reality is, the average age is still 53.
Why does this matter when it comes to recruiting and retention?
Because we’ve got to be mindful of how we build out our companies. We’re constantly told to design everything for Gen Z or even Gen Alpha—but that’s not true.
The vast majority of your agents are going to be Gen Xers like me. They’re going to be in their 50s. I’m 55. That’s your actual market.
When you're building out your office, your ...
If you're running a great office meeting, and hopefully you are as a brokerage owner or team leader, you should be hosting these at least once a week. These meetings should be inspirational, motivational, and educational. Something people actually get excited to attend.
If you're doing that, I want you to start thinking about using your meetings as a recruiting opportunity. If you have strong relationships with co-op agents at other firms, why not invite them to your office meeting? Worst case, they say no. But you could say something like:
"Hey, we love working with you. We'd love to have you join us and check out our company. Just come experience an office meeting. I know we haven't closed a deal in a while, but if you want to see what we're all about, we'd be happy to have you. By the way, we invite co-op agents all the time. You can even pitch one of your listings or a buyer need—no pressure, just a chance to connect."
Another approach is if you have a guest speaker - a lender, ...
If you're a brokerage owner or team leader, I’ve got a question for you:
What drives market share? When you look at a ranking report of your company or team against others in your market, what drives that market share higher?
If you want to go from 1% to 2% or from 5% to 10%, the number one driver is your ability to recruit experienced agents. Here’s why: As you recruit these agents, their production gets added to your team’s numbers, and your market share will rise.
But what we often forget is that when you pull an agent from Company A to your company, Company A's market share goes down, and yours goes up. So, you get a double whammy—Company A goes down by 1%, and your company goes up by 1%. That means the spread grows by 2%.
By focusing on recruiting experienced agents, you grow your market share that much faster.
If you want a path to start doing this and dive into recruiting experienced agents, head over to our website at eRealEstateCoach.com. Check out the new webinar I creat...
If you're a brokerage owner or team leader, what do you think agents are thinking about right now? Are they more nervous or less nervous than they were a year ago? Do you think they're feeling more emotional turmoil or anxiety than before? I would say yes, and the reason is the ongoing trade war, stock market turmoil, and what's happening with the overall economy.
There’s definitely some anxiety out there, and this is a great opportunity for us. I want you to see this as one of the best opportunities of the year for recruiting.
These agents want to be rescued.
They want leadership.
They want someone to tell them, "Hey, I’ve got a plan for you. We have a plan that can help you move from A to B, from B to C, and from C to D—helping you grow despite the market conditions. Our organization is not a market-driven company, but a strategy-driven company.”
If you can convey that passion and give examples of agents who joined you in the last 12 months and found success, your ability to rec...
What is a standard agent and a gap agent?
If you're a brokerage owner or team leader, you need to understand the difference between the two because it can really impact your recruiting.
Let's say you've created a master list, what we call an avatar list in our coaching program that includes people you're trying to go after. Maybe it's 300, 400, or 500 agents in your market that you've identified as ideal candidates for your company. They're the ones you want to bring on.
Now, if you started researching them individually, you'd likely find that you could classify them as either a standard agent or a gap agent.
What’s a standard agent? A standard agent is someone who has closed a transaction in the last 90 days, meaning they’re typically closing four to six to twelve or more deals a year.
A gap agent, on the other hand, is someone who may have done well in the past but hasn’t closed a transaction in the last 90 days.
Who’s more likely to make a move? The gap agents.
They're lookin...
As a brokerage owner or team leader, you have a tech stack, right? We all have a tech stack of some kind, the technology we provide to our agents and teams to help them operate effectively in the local market.
But here's the question: Are you eating your own dog food? Do you know how to use your tech stack from top to bottom, inside and out? More importantly, are you using it every single day? Are you fully engaged with all the bells and whistles so that your agents see you actively using it?
When your team sees you texting out of it, video texting, using it for social media, and running drip campaigns—fully immersed in the CRM—they take notice. They follow the leader. If you're not leading from the front, why would they adopt it?
If you find yourself not fully understanding your own tech stack, it's time to dive in. Use it daily, attend all the training, explore the help sections, and go through all the tutorials. Learn it because you likely invested tens of thousands of dollars in...
As a brokerage or team owner, you should be recruiting every day—at least one hour a day. If you're not, that's a whole different conversation. But let’s assume you're doing your job, recruiting daily, because that’s the #1 way to bring new agents into your office.
When you get an objection, how do you react? Do you see it as an opportunity or something that scares you? Do you embrace it, or do you run from it?
Objections are just like the ones you get from buyers and sellers—they actually show interest. The worst thing that can happen is getting no objections at all. If a recruit gives you zero pushback, doesn’t respond, or their eyes glaze over, that means they’re not interested. They just want to move on, and you’re nothing more than a nuisance to them.
But when they object, that means they’re engaged. They’re processing what you’re saying, thinking it over, and that’s a good thing.
One of the best ways to handle objections is to anticipate concerns before they come up. Put your...
If you're a recruiter for your company, a brokerage owner, or a team leader, there's something important you need to understand: you have to recognize the strength in every weakness and the weakness in every strength to succeed.
We can't be all things to all people in real estate. You might have a large brokerage or a small one, a great physical office or none at all, be part of a franchise or independent, have top-tier technology or limited resources. The key is not to get hung up on what you don’t have. If you use it as an excuse to avoid recruiting and prospecting, you’re holding yourself back.
Instead, ask yourself: what's the strength in the weakness? What's the weakness in the strength?
For example, let’s say someone tells you, “I don’t want to work for a competing broker.” That’s a valid concern. If you are a competing broker, you need to be prepared with the right response.
You could say:
"I totally understand where you're coming from. But can I share why being a competing...
Here’s a question I get almost every day from people who think they need to start recruiting to grow their business.
As a real estate brokerage owner or team leader, the only way to grow profitability is by increasing the number of agents working for you.
You have to switch hats. Many of you are coming from being top-producing agents, where your focus is on personal production. But when you move to the brokerage side, it’s no longer just about your production—it’s about where production comes from.
Production doesn’t come from one, two, or even ten agents. It comes from a team of agents working under you. Your customers are no longer buyers and sellers. As a brokerage owner or team leader, your customers are agents.
If you want to grow, you need more customers—more agents. If you stay stagnant with the same number of agents, you won’t just fail to grow; you’ll become less profitable over time. Inflation is constantly eating away at your profit margins. It’s grow or die. Expanding y...
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