Brokerage owners and team leaders, I want you to start watching for something, and I want you to be opportunistic. That might sound negative, but it’s not.

As an office leader, you have a duty to yourself, your business, your family, and your colleagues. That duty is to recruit consistently. One of the easiest ways to do that is to be opportunistic in a positive way.

What does that mean? Look for trigger events.

Trigger events in your community could be:

• An office leadership change at XYZ Company
• A brand change
• A staffing shakeup
• A technology challenge

I hear about these things all the time, and when they happen, they give me a reason to engage with that company.

For example, I might ask in my office, “Do you know anyone who works at XYZ? They’re having some changes over there. I’d like to reach out.”

Then I’ll make the call:

“Hey, I understand there’s been some changes at your company. I’ve always been impressed with your work. You’re probably very happy where you are—a...

Did you know that half the listings in America aren’t selling? Yes—half.

That takes us back to the old-school days. When I first started in real estate with Century 21, I proudly wore the gold coat. I had to buy it myself, so it was a big accomplishment. Back then, I attended a class called the Two-to-One Class. The theory was simple: for every two listings you took, only one would sell. A 50% sales rate.

Now, imagine meeting with a seller and saying:

“Good news—I’ll do my best to get your home sold. Bad news—I’m only successful about half the time.”

How do you think they’d respond? Probably not too excited. I realized quickly I didn’t want a 50% failure rate—I wanted 100% success. That meant changing the conversation.

Here’s the script I used:

“Mr. Seller, you may not realize this, but in today’s market only about 50% of listings are selling. That’s unacceptable to me. I want to sell 100% of the listings I take. But that requires us to have a different kind of conversation. I ca...

Quick question: Have you put your sphere of influence to work? If not, you’re missing a huge opportunity.

Think of your sphere as a massive sales army. Maybe you have 100 people, maybe 200, maybe 500. But are you actually putting them to work?

That means programming their reticular activator—the brain’s pattern recognition system—to look for real estate opportunities. We all have it, and you can tap into it. I’ll give you two simple techniques.

First technique:

When you’re talking to someone this week, try this script:

“Here’s a crazy stat that might blow your mind—within the next two weeks, you’re going to hear of someone who wants to buy or sell real estate. You might not think so because you’re not tuned in to it, but just watch. And when you do, think of me. If you can, I’d love for you to send me that referral.”

What happens? Almost inevitably, they’ll hear about someone buying or selling a house within the next couple of weeks.

For the second strategy, say this:

“As we he...

As a real estate agent, one of the challenges you face is creating engaging social media posts that spark genuine conversations with others.

I want to share a strategy that’s simple but highly effective. I call it the “This or That” strategy.

This strategy works because people love to give their opinion. When someone asks for our opinion, we feel valued—it’s an ego boost. And the same happens when you ask your audience.

Here’s how it works: Say you’re taking a new listing and had professional photography done. You’ve got four options for the lead photo. Post them on social media and ask, Which one should I use—A, B, C, or D?

People love that.

Another example: if you’ve virtually staged a room, show two different versions and ask, “Which do you prefer? This or that.”

It’s simple, but it drives high engagement.

You can also personalize this strategy. Send it as a text to your top 25 clients or include it in an email blast. There are many ways to use it.

Here’s the psychology behi...

If we went through your SOI—your sphere of influence—I bet we’d find several people active on LinkedIn.

First question: are you on LinkedIn, and are you active there? You should be. But let’s set that aside and talk about what you can do on LinkedIn to really make an impact.

One of the easiest things you can do—something that takes just 10–15 minutes a week—is endorse a couple of people’s skills. LinkedIn makes this simple. You can say, “They’re great at marketing,” “They’re a strong presenter,” or “They provide excellent service.”

Whatever you truly believe they’re good at, endorse them.

Once you’ve endorsed their skills, let them know. Send a quick text or LinkedIn message:

“Hey, I took a minute today to endorse a couple of your skills. I’m doing this for a few friends. Just wanted to let you know. Hope you’re having a great day!”

That’s it. No ask. No expectation. Just a feel-good connection and a little gift they weren’t expecting. You’re being the Go-Giver, leading with valu...

People often ask me, “Jim, what’s the secret to recruiting?”

Here it is: spend one hour a day recruiting—just like your agents are expected to spend one hour a day lead generating. We tell agents to prospect daily; as a brokerage owner or team leader, you need to do the same thing with recruiting.

I call this the “Five by Five” system. It’s a proven strategy we use in our company and with our brokerage coaching students across the country to drive performance and success.

Here’s how it works. Within that one hour of recruiting, you commit to:

• Making 5 calls
• Sending 5 texts
• Sending 5 video texts
• Writing 5 personal notes
• Doing 5 social media touches

If you hold yourself to that standard, you’ll start unlocking new opportunities.

The next question is: what do you say? What should you be texting, saying on calls, writing in notes, or posting on social media?

The key is natural, authentic conversations that resonate. Great recruiting isn’t about pushing for an appointment eve...

We’ve all heard of a listing presentation and a buyer presentation. Hopefully, you’re already doing those. But let me give you another spin on that—what I call a success portfolio.

Think about when you hire a photographer, architect, or wedding planner. They always have a portfolio to show their previous work. A photographer might showcase wedding or graduation photos. A wedding planner highlights past events. An architect shows their plans and finished projects.

Why not do the same thing as a REALTOR? Every year, go back 12 months and highlight your successes. Showcase the buyers and sellers you worked with, the marketing strategies you used, and the testimonials you received.

For example:

• “These buyers thought they wanted this, but we ended up finding them that—here’s how we guided the process.”
• “This seller wanted to market the home a certain way, but we introduced fresh ideas, highlighted a unique feature, and positioned the home around its million-dollar view.”

That beco...

Hey guys, is there one giant national real estate market? The answer is no. Real estate, like politics, is all local. One market is going to be different from the next, and what drives conditions in every market across the country is supply and demand.

Supply and demand determine what sellers can ask for a home and what buyers can ask from sellers. This is true in every market in America.

If we broke the national market down, we could look at it in four distinct regions, as often done by NAR: the South, the West, the Midwest, and the Northeast. These markets are wildly different.

I live in the West, where there are currently more sellers than buyers. Sellers here are feeling the pressure—reducing prices, offering concessions, and being more aggressive to attract buyers.

In the Midwest and Northeast, it’s the opposite. There are more buyers than sellers, giving sellers pricing power. Agents in those regions might say, “What are you talking about? It’s completely different here.”

He...

Hey, brokerage owners and team leaders. I’m going to do a quick role play with you right now.

Let’s pretend you’re an agent who just had a failed transaction with one of my agents. I’m going to call you—not text you, but call—and say:

"Hey Jim, I just wanted to reach out. I know you had a transaction with Bob that didn’t come together this morning. I got the bad news, but Bob told me you were an absolute pro throughout the process. This has nothing to do with you or your client—sometimes things just happen. I just wanted to say thank you for your professionalism. We look forward to working with you again in the future. And if there’s ever anything I can do to help, I’m here."

Now, imagine making that kind of call after every failed transaction where the other agent handled things well. What do you think is going to happen on the other end of the call?

Do you think that agent will appreciate it? Absolutely. No other broker is making that kind of call.

What you’re doing is laying a ...

Brokerage owners and team leaders, how do you establish trust with agents in your market area?

The number one way to build trust today is through social media. Specifically by recording video daily. The most effective way to build trust is by letting people get to know who you are.

Thanks to video, people can now get a real sense of your personality, your energy, and your overall vibe.

Think about an agent who’s never seen you on video and hasn’t met you in person because everyone’s so busy. All they know is that you're the owner or leader of XYZ Company. You’d be surprised how many agents feel intimidated. Not because you’re intimidating, but because of your title, experience, and success. They might think that they could never talk to you, let alone calling or texting you.

They don’t know you because you haven’t made the effort to show up.

And the way to break down those walls is to consistently show up on social media and post videos daily. Post them to your personal page. Frie...