Hey guys, what does it mean to go “upstream” with a real estate business?

Well, one way you can look at this is targeting specific people in your community that could send you business, who are also business owners themselves.

But how would you identify them?

Well, one quick strategy is just to ask people already in your social sphere of influence with a question like this:

“Hey, do you have any financial advisors that you would rate a 9 or a 10 in terms of their skill set?”

And when they say, “Yeah, I’ve got somebody,” they raise their hand and say, “This is my person, this is who you should talk to.”

You say, “Great. You know, one of the people that I like to refer to are people that are highly regarded, and obviously I’m dealing with a big financial investment when it comes to housing. So I like to refer great people to great people as well.”

And now you’ve got their name.

Now you call that financial advisor and you say:

“Hey, I was referred by a couple people in my group, ...

Hey, have you ever said to yourself, "I wish I was a better time manager"?

Who doesn't, right?

But time management is really a little bit of a misnomer because we can't manage time.

I wish we could. I wish we could add hours to the day, the week, the month, or the year, but we're not able to do that.

All we can do is manage ourselves within the time that we have.

So it's really not time management. It's self-management. And when we look at this, we ask
"How can I manage myself better?"

Because that's what it comes down to: Priorities.

The people who are the most effective "time managers" are not the people who have their schedule dialed in and color-coded. They're not the ones doing every single thing efficiently.

You can see people where it looks like a bomb went off on their desk, but they're still getting a lot done. The reason those people are getting a lot of stuff done is because they've got great priority management.

You need to reset your priorities around what really ...

Hey guys, if you’re an agent and you’re out there selling real estate, here’s one question that you need to answer.

What is the lifetime value of one client that you close the transaction with?

So you have an escrow, it closes, and you receive a commission. And a lot of agents get in this mindset of, "well, I earned my $10,000."

Is that the lifetime value of this client? Is it $10,000, or is it a lot more than that?

Here’s the way we look at this in our coaching program. In our coaching program, we look at each client having a value, a lifetime value of $161,000. You might say, how do you get to that number? Well, we get to that number with a combination of things.

First of all, ideally, this one client isn’t going to just do one bit of business with you. They often, in a lifetime, are going to do two, three, four, or five pieces of business with you, whether it’s investment properties, whether it’s buying their second home or third home, or relocating and you referring them out s...

Hey guys, have you ever thought about how you're interacting with your Sphere of Influence on social media?

Now, obviously we need to be really smart about this, and every single person that's in our Sphere of Influence, we need to make sure that we're connected with them on Facebook and Instagram and all the other possible places, maybe LinkedIn. And that should be maybe a spreadsheet or a checklist that we're checking that box off.

But let me give you one more idea. It's from a top producer I recently saw and thought it was brilliant:

What this agent did is he built a closed Facebook group for his, what he called VIPs—people that have sent him business or done direct business with him. So referral partners, people that have sent him referrals, or people that have done business go into his closed VIP Facebook group just for them.

And by doing so, he does all kinds of fun things. He runs contests in there where he rewards people for sending him referrals or doing direct business wi...

Hey guys, we're coming into Spring, and this is a great time of year to offer your concierge services to all of your clients.

What is your concierge service?

You want people to think about you when they think about anything related to their house — whether that's putting a new roof on, new carpet, refinishing the floors, needing an electrician, needing a plumber.

You want to be the first point of contact when they have a need related to their house. But you've got to say it out loud.

You've got to reach out to them. This is a great text, a great call, a great email where you say:

“Hey guys, a lot of times this time of year, coming into Spring, is when people like to do home improvement projects. If that's you and you need a contractor of any kind, reach out to me.

I've got relationships with the best contractors in the market. They give my clients great service and great pricing, so please reach out to me.”

Now, here's how I'm inserting value: I'm saying they're going to get whi...

Hey guys, did you know that in the last 12 months there’s been an average 7% increase in homeowners insurance rates? When people are homeowners and paying insurance, premiums on average have gone up 7%. In a lot of markets, it’s probably much higher than that.

When we hear this, we might say, “That doesn’t impact me. I’m a REALTOR. I’m not selling insurance.”

But this is actually an opportunity.

Everyone in our database has homeowners insurance. Why don’t you reach out to our database today and say, “Hey guys, you’ve probably noticed your homeowners insurance rates have gone up. I just want to be a resource for you. I’ve got a great contact—an insurance professional here in town. If you’re looking to shop your rate or get a different quote, I’d love to refer you to them. Just give me a quick call. I’ll make sure they put you at the top of the list and give you exceptional five-star service.”

Now, why don’t you just give them the name of the person to call?

The reason is you want t...

Hey guys, one of the things I always tell people when they’re starting out in the business is to watch what top professionals are doing and model other people’s success. When you do that, you unlock a bunch of “secrets.”

I’m going to share one secret right now that you may not have noticed, but once I say it, you’re going to dial in and think, “Ah, I have noticed that.” It’s one of those Captain Obvious things when you really look at it.

People who are doing a lot of real estate sales—$20, $30, $40, $50 million in production—often talk about new sales, listings, and closings by saying things like, “I just sold my friend a house. I just sold my buddy a house. I just helped my friends buy a duplex.”

Everyone they talk about is their friend.

Then you reflect on your own business and ask, “Why am I not selling as much real estate as they are?” They put their pants on one leg at a time just like me. They’re not working ten times harder than me.

The reason is simple: they have more frie...

For you agents out there, I’ve got a question: have you mapped home anniversaries for your entire database?

What does that mean? When we help someone buy a home, we automatically record the closing date in our CRM. If you haven’t been doing that, start now. If you haven’t done it for your whole career, go back and do it for every house you’ve ever sold.

When that anniversary date comes up—January, February, March, April, May, whenever—you now have a reason to call those clients and say, “Hey, happy six-year home anniversary. Can you believe it’s already been six years?”

Then you say, “Guess what? It’s your turn for a home equity analysis. I like to update all my friends on how much money they’ve made on their house over the last 12 months.”

You tell them, “Here’s what you’ve made. Percentage-wise, it looks like about $22,000.”

That’s a great present to get every year. Your clients will love this.

Second, you follow it up by saying, “By the way, if you know anybody buying or selli...

As a brokerage owner or team leader in charge of recruiting, where is the number one source of recruits for your team or office? Where are you going to get the most recruits?

It’s an interesting question, right? You might think it comes from video, cold calling, sending texts, video texts — all the things we talk about in recruiting. I’m going to tell you: all those things play a part, for sure.

But the number one recruiting source for brokers and team leaders across the country comes from one area: referrals from your current team.

Just like agents, whose number one source of business is their SOI — their Sphere of Influence — our number one source of recruits is the same.

It comes from your own version of an SOI: your agent body.

Now, what if your agents right now are not referring more agents? You might ask, “Why aren’t they sending me agents?” That should be your number one source of recruiting. Why aren’t they doing it?

A few reasons:

• You’re not close enough with them. Yo
...

How many referrals would you like to receive next week?

If you could just say, “Hey, I want to receive referrals,” how many would that be? Now, everybody would say, “As many as possible,” but let’s be realistic. How many have you received this year? What’s been your average? You’ve probably been getting one a week. For most of you, that’s not the case.

Wouldn’t it be amazing if you just got one referral next week? What if you got two? Wouldn’t that be absolutely incredible?

You might say, “How can I start to juice this? How can I get referrals to start flowing to me regularly?”

We often think of it in terms of our spheres of influence, which is good. But we can also get referrals from another category, another source — and that is B2B referrals.

What’s B2B? Business-to-business. We’re always looking at business-to-consumer, B2C, but B2B is a powerful, powerful strategy for you.

Let me give you a good example. If I want to start receiving one referral a week, maybe two, what shoul...