One thing I hear a lot this time of year from brokerage owners and team leaders is, “I’m looking at my budget and cutting costs to increase profit.”

Here’s my message to you: that’s fine. It’s good to be a controller. You don’t want expenses out of control.

But you can’t cut your way to profitability. You just can’t.

What happens is you start cutting services, cutting staff, cutting tools, and cutting resources. If there’s some fat to cut, great. But most of the time, you end up cutting things agents actually like.

You get so focused on creating profit for yourself that you create a whirlpool effect—a downward spiral—for the entire company.

Agents see services being cut, team members gone, staffing reduced, and tools taken away, and they think, “I’m going somewhere else.”

You lose an agent, and your profitability gets worse. Then another agent leaves. Then another. Pretty soon you think you need to cut even more.

You can see where this goes:

You cut yourself right out of busine...

Hey guys, I want to give you a really easy equation for your business, and it starts with understanding something very fundamental.

Every single listing you take and every single transaction you create will be the result of a conversation you’ve had in the last two weeks.

Hear that: every single listing and every single transaction you create will be the result of a conversation you’ve had in the last two weeks.

By nature, that means if we have more conversations, we’ll have more closings.

That’s the big challenge for many agents out there. They don’t really put numbers to this.

The path is in the math.

When it comes to sales, we often want to think it’s an art form, but it’s not. It comes down to hard work and actually doing the work necessary.

So let’s put some numbers to this.

In our training and coaching, we’ve found that for every 30 conversations you have, you’ll average one closed sale.

So we can really plug some math in here and say, if I want to close 30 transactions ...

For you agents out there, I’ve got a question: have you mapped home anniversaries for your entire database?

What does that mean? When we help someone buy a home, we automatically record the closing date in our CRM. If you haven’t been doing that, start now. If you haven’t done it for your whole career, go back and do it for every house you’ve ever sold.

When that anniversary date comes up—January, February, March, April, May, whenever—you now have a reason to call those clients and say, “Hey, happy six-year home anniversary. Can you believe it’s already been six years?”

Then you say, “Guess what? It’s your turn for a home equity analysis. I like to update all my friends on how much money they’ve made on their house over the last 12 months.”

You tell them, “Here’s what you’ve made. Percentage-wise, it looks like about $22,000.”

That’s a great present to get every year. Your clients will love this.

Second, you follow it up by saying, “By the way, if you know anybody buying or selli...

Brokerage owners and team leaders, I have a quick quiz for you. How many social media posts have you put out in the last seven days?

I ask this because we’re constantly preaching to our agents about the necessity of being visible with their database. When we’re visible—highly visible—we’re more likely to create transactions. Visibility matters.

In fact, I would argue that visibility is more important than ability.

You can have an agent who’s fantastic at negotiating, marketing, working with clients, and solving problems—and they’re still not closing transactions. At the same time, there’s another agent in your community who’s terrible to work with, a poor negotiator, and yet they’re closing a ton of deals.

What’s the difference? Visibility.

This second agent is everywhere. They show up on every feed—Instagram, Facebook, TikTok, YouTube. They’re highly visible.

Meanwhile, the agent with great ability isn’t closing transactions because no one sees them. Visibility trumps ability. U...

Hey guys, here’s a great message to put out to your SOI, and specifically to buyers who may be on the fence about entering the market.

A new study just came out from HousingWire showing that 40% of listings on the market today have had a price reduction of some kind. That’s higher than the last two years—higher than ’23 and higher than ’24.

That makes this a great time to be a buyer, especially if you’re a bargain shopper.

So what’s the text? You could simply say:

“Hey guys, if you’re out there wanting to find a bargain in today’s market, the time is right. Forty percent of listings on the market today have had a price reduction of some kind. Some sellers are more motivated than others. If you’re ready to start shopping, this may be the best time to shop for your next home.”

And that’s true.

Now is a great time to be a bargain hunter. Put that message out. Shake up some interest. Get people looking at homes.

It’s a great time to be a buyer.

Hope this helps. If you want more ide...

Let me tell you a story:

I had a friend of mine that had cancer a while back, and I was at a garage sale and saw this book all about the Mayo Clinic. It had a story in there about the Mayo Clinic, a study of 400 patients the Mayo Clinic had served, and these 400 patients had had miraculous recoveries from cancer.

I thought, “Oh, this is a great book to give my friend.” So I got it and gave it to them. I was telling him about the story—it was absolutely incredible.

But what was interesting about this story of the cancer survivors was that the one thing they all had in common wasn’t their treatment plans or some crazy protocol.

They all believed that they would get better.

Every single one of them had a 1000% belief that they would survive—and they did. They had miraculous recoveries that no one could explain.

So why do I bring this up? How does this relate to real estate? It relates in that your belief about the market matters, and your approach every day matters. If you come into...

I have a question for you. As a real estate agent, how topical are you?

What do I mean by topical? In other words, when you watch the news at night, open up your web browser, or scroll through social media, a lot of real estate news hits us. Because we’re in the real estate business, we see a lot of news that affects us.

If it’s really top of mind for you, guess who else sees that? All of your clients see that too.

So when there’s a topic that’s hot, and you see a lot of trending discussion around that topic, what should you do with it? Well, you should speak to it. You should put out your own content where you talk about your opinion on that specific topic.

I’m going to give you two examples that fall into that realm right now—topics there’s been a lot of chatter about, two proposals by the current administration. You can agree or disagree with them, but there’s still a lot of chatter.

The two proposals: 50-year mortgages and portable mortgages.

Have you heard the chatter?

This...

As a brokerage owner or team leader in charge of recruiting, where is the number one source of recruits for your team or office? Where are you going to get the most recruits?

It’s an interesting question, right? You might think it comes from video, cold calling, sending texts, video texts — all the things we talk about in recruiting. I’m going to tell you: all those things play a part, for sure.

But the number one recruiting source for brokers and team leaders across the country comes from one area: referrals from your current team.

Just like agents, whose number one source of business is their SOI — their Sphere of Influence — our number one source of recruits is the same.

It comes from your own version of an SOI: your agent body.

Now, what if your agents right now are not referring more agents? You might ask, “Why aren’t they sending me agents?” That should be your number one source of recruiting. Why aren’t they doing it?

A few reasons:

• You’re not close enough with them. Yo
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Have you ever heard the term heuristics? Heuristics with an H. If you haven’t, it’s an interesting concept that deals with the power of first impressions — how people perceive you and treat you.

As human beings, we do something we don’t even realize: we assess people within milliseconds of meeting them based on a lot of factors. One major factor is how they’re dressed, their demeanor, and their overall appearance. Those things play a big role in how we view someone — the respect we give them, how much confidence we have in what they say, and whether we believe them.

It’s all built into what’s called heuristics. The human brain developed this over tens of thousands of years because, back in the caveman days, we had to make split decisions. Can I trust this person? Should I run the other way? We had to decide quickly whether we were in a good environment or not.

Today, we can apply that to business. The way we approach a client, the way we’re dressed, our demeanor, our grooming, can c...

If we went through your SOI—your sphere of influence—I bet we’d find several people active on LinkedIn.

First question: are you on LinkedIn, and are you active there? You should be. But let’s set that aside and talk about what you can do on LinkedIn to really make an impact.

One of the easiest things you can do—something that takes just 10–15 minutes a week—is endorse a couple of people’s skills. LinkedIn makes this simple. You can say, “They’re great at marketing,” “They’re a strong presenter,” or “They provide excellent service.”

Whatever you truly believe they’re good at, endorse them.

Once you’ve endorsed their skills, let them know. Send a quick text or LinkedIn message:

“Hey, I took a minute today to endorse a couple of your skills. I’m doing this for a few friends. Just wanted to let you know. Hope you’re having a great day!”

That’s it. No ask. No expectation. Just a feel-good connection and a little gift they weren’t expecting. You’re being the Go-Giver, leading with valu...