There's a great book I'm gonna recommend to you called Influence by Robert Cialdini. In the book, he talks about the power of sales language. And how your language, when you're selling can have such a massive impact on your performance.

We tend to just wing it in this business. We tend not to know our lines. And we just kind of think that our sheer great personality is always gonna win the day. But that's a mistake. Just like any true professional, we should memorize some things in the real estate industry.

Not that everything's canned and everything's planned. But there are some things we need to memorize.

When you think about the highest paid professionals in any the industry—whether it's a doctor, whether it's an attorney, whether it's a CPA—do those three professions have to memorize some things in order to pass their bar exam and their accountants exams and all their other exams?

Absolutely. And you better hope that...

How many times when you're talking to a potential seller, do they bring up commissions today?

That conversation is probably happening more often than ever before today because it's a hyper competitive market. We're seeing a lot more commission conversations and people trying to negotiate our commissions to some degree.

So I had this great quote that was given to me by a Ninja student. Ninja is a great program. If you haven't taken the ninja class, highly recommend you do it. I've done it for my agents and brought them in twice to teach to my group. But they had a great quote here for dealing with the commission conversation.

So here's the quote (and it's so good):

"Hey, let me ask you this. I totally understand you're asking about commission but let me ask you just a quick question around that:

Do you believe that your house is gonna sell for a fixed price or do you believe it'll sell in a range of value depending on the negotiation...

I did a class recently, teaching in Southern California. And I conducted a random study during the class. And we were talking about the aspect of being a "hyperlocal agent." Maybe you've heard that term before.

This is where you're connecting, not just with the people in your community, but the community itself. Because if you think about yourself as a person that might move to a new area, what will be the first thing you do?

First thing you're doing is Googling it, right? You're gonna hop on the internet and you're gonna Google that place. You're gonna check it out and you're gonna research it. And the keywords you use for your search would be the city name, right?

But you know, the other place that everyone's gonna go is not just Google, but also YouTube.

That's what I do every time I'm going on vacation, I'm checking out hotels. I'm looking at the air to get a feel for it. I'm YouTubing the heck out of it, right?

So we did a little search for...

Hey guys, some really interesting information regarding remote working and what's happening in the country.

A lot of employers today are saying, "Hey, we started with remote working because we had to. COVID made us do it. But now we're starting to see, this is a really good kind of situation. We spend less on housing our employees in a building somewhere and we can work from home. And great news as a lot of 'em are more productive at home than they were at the office."

So, interesting, interesting study that was just done about this.

And it's related to housing in that 19% of people that are looking to buy a house are doing so because they now have a remote working situation.

See, during the middle of COVID employers were like, "Well, we're gonna let you do this, but then you're gonna have to come back home to the office."

Now they're saying, "Hey, no, you know what? Just keep working from home. We don't care."

Now this gives the freedom...

Hey guys, there's a new study out from The REALTOR Organization talking about the consumer index. They're asking consumers questions about the real estate market.

One of the questions they ask homeowners is: Do they think it's a good time to sell?

What percentage of sellers do you think would answer yes to that question in your market?

Across the country, 76% of people that own a home believe now is a good time to sell.

That's excellent news because when you have such a high sentiment, when you're out there talking to people, they're much more likely to be open to having that conversation.

Not that long ago, just a few years ago, that was more like 30% or 40%. Today, it's 76%. That means over two-thirds of the people you're talking to think it's a good time to sell. Now it's just a timing issue — whether they're ready to sell today or not.

And here's some more good news:

A Zillow study reveals one in seven homeowners over the...

Hey guys, quick market update for you:

We know that the CPI—the consumer price index—has risen dramatically. And right now it's running about 7% to 7.5%, depending on which economist you talk to.

That means that inflation's skyrocketing. The cost of goods and services is skyrocketing. Wages are skyrocketing. And so is the cost of getting a new loan or a new mortgage on a home.

Now, why are loans affected? They are affected because the federal government looks at this as a lever that they can push on the economy to slow the economy down and put the brakes on the growth in the country.

So since November of last year, through roughly today, we've seen a 300-point basis jump in what interest rates are costing Americans.

Now to put this in perspective because what does 300 basis points even mean?

It means that if you were gonna try to get November's interest rate today, it would cost three points. Three points, every a hundred...

If you were to go back in time for the last 24 months and look at every closing you had, would all those people you closed a transaction with have given you a recommendation or endorsement online?

In other words...

If you closed 20 transactions, do you have 20 endorsements on realtor.com, Zillow, Facebook, or Google Business? Or are you missing a lot?

If you're missing a lot, you're missing opportunities. Here's why:

If you look at a couple of agents in your market, you might find this, I see this all the time. You might have an experienced agent that's crushing it — doing 30-40 transactions a year. Then you have this brand new agent who just started their business a couple of years ago and only closed 10-12 transactions each year.

But... online, they're getting a recommendation or endorsement from every single client. And sometimes clients they didn't even close a transaction with, but just had a good experience with them. So...

Here's an interesting question for you coming into the new year:

How many clients did you fire in 2021?

If the answer is zero, then that tells me as a coach that you don't take your time as seriously as you should.

You see, we all have a value of our time. And we can all figure it out quickly. We can take the 2000 hours an average agent works for a year and divide it by our gross income for last year. And you'll know exactly how much you're making per hour.

So if you made $100k, for instance, divide it by 2000, and you made about $50 per hour. If you made $200k, then you made about $100 an hour and so on.

Let's say that you're at the top, you know, you're doing $200k-$300k a year. Meaning, your time is worth $100-$150 an hour, which is very true for many of my coaching students (and even far more than that), but they're not saying "no" enough.

Here's what I mean:

If you have somebody that's wasting an hour of your time and your...

There's one thing we've all done as human beings, living in the United States of America. I guarantee every adult has thought about this at some point:

They've thought owning a rental would be super cool.

Even if they're not homeowners yet, they've thought it would be nice to be on the other side of the equation — and not be paying rent, but also receiving rent.

So this makes for a great conversation. And there's something interesting that's happening in the world today, which we don't talk enough about in the real estate world, which is this:

A lot of millennials and the next generation of buyers coming in are being taught and embracing this concept that they don't want to own their own home.

They wanna continue renting their own home because they want a mobile lifestyle. And they wanna be able to move from New York to Miami to LA. They wanna surf around and have that mobile lifestyle, but they wanna own a couple rentals.

So...

Here's a super easy technique this time of year, which is super effective:

Go back to 2021. Look at every transaction you closed. Pull the HUD statement from your closing and then send that onto your client.

Why would you do that?

Because now it's tax season. People are gonna start filing taxes. They're gonna realized they lost those documents. And you can provide a real service to them by sending them those documents,. Just email them over and put a little note on that that says,

"Hey, I know tax season's coming. Thought I'd make it easy for you to file your taxes. There's some things here that may be a deduction for you or may save you some dollars in your taxes. Here you go.

By the way, hope you're enjoying the home. If I can help you or your friends with anything in the future with real estate, your referral is my highest compliment."

Something like that. Simple, easy, and guess what? Your clients will love it. They'll thank you....