As brokers and managers, one of our jobs is crisis management, as we all know, right? We're dealing with crises all the time.

Agents that come into your office and they say, “I have a problem.”

They all think the problem is a crisis. So I'm going to give you a little tip on something I learned years ago. I call it the “1-3-1 Approach” for helping agents kind of learn to fish.

In other words, teaching them how to deal with the crisis in an effective way. Even if maybe you're not there to help them, you're going to train them how to address a crisis, address a problem that they're going on.

And this is a great retention tool, guys.

So the 131, here's how it works:

First, when they come into your office, you're going to cut to the chase. You're going to identify the problem. So you can identify one problem at a time, not ten. But let's talk about one problem. So that's the 1.

Then we talk about three possible solutions, three possible ways that we could get this issue solved. And I...

Hey guys, if you're a brokerage owner or team leader, I've got an idea for you. And that is the power of gifting.

Why is gifting so important? Well, gifting is important because it helps you show up in people's lives in a whole different way. And if we're somebody that's trying to recruit or retain agents, gifting is a super powerful strategy.

Let me give you both:

So if you have a staff, a small staff or a big staff, why don't you empower them with a small budget? Not a large budget, a small budget, maybe $200 to $300 a month, where they have the power to gift someone in the office or on your team because of something that's happening in their lives.

They had a sick baby, or they've had somebody graduate high school or college, or their spouse is retiring.

Whatever you see, whatever they see as your staff, they can say, “hey, I'm going to go spend a few dollars on a little gift, personalized gift for this person.”

And of course, who is going to be the one that's listed as saying...

I've got a strategy for you when it comes to people that you have recruited.

I know a lot of you see me talking about recruiting and recruiting strategies, but when those people actually do join you, what do you do to make sure that you're going to be able to take this person that's joined you and turn it into even more recruits?

We call this “Linked Chain Recruiting.”

In other words, one person comes, but I'm looking at the other 5 or 10 people I could pull from their office over behind them. I want them to be like a rope. I'm going to pull more people in.

How do I do it? Well, one key way is to make a marker.

What's a marker? I'm going to put in my CRM where I'm tracking my new recruit, my experienced agent who has joined us and add:

What did they do in terms of production for six months prior to them joining, or maybe for a year prior to them joining our company?

Or maybe I just go back a quarter and I say, “Okay, they closed three transactions the quarter before, the three m...

Hey guys, quick tip on your emails, especially ones that are trying to sell or promote something new.

A study was done that shows, and they studied 10 million emails, that when the email is less than 150 words, you get a 60% bump in the response rate, in the reply rate.

So short. Not long.

Sometimes we see these emails rolling.

You ever do this? You open an email and it's like 4 or 5 paragraphs. You're like, "Oh," and you just scan through it, right? You don't read the whole thing.

But what if it's 150 words, though? Of course you're gonna read it. It takes two seconds.

So make sure your emails are tight, concise, fast, easy to read, and your response and reply rate will go up dramatically.

By as much as 60%!

So guys, you want quick, snappy, easy ideas you're going to implement in your business, things that can really make a difference in your bottom line, then join the Path Performance Coaching and get your first month for only $1.

The Path contains hundreds of lead generatio...

Hey guys, you’ve been out showing homes all day and you get to the end of your last showing, and you know that your clients liked one of the houses more than the others. It always happens, right?

Here's a great tip for you:

You're going to say to them, "Hey, guys, I think you liked Third Street the best, if I'm not mistaken.What I'm going to do is, when I get back to the office, I'm going to shoot you a quick direct message. I'm going to shoot it to you through Facebook, Instagram, whatever you're connected with me on. Make sure you're connected through some system, some social media platform.”

And what you're going to do is, when you're sending that to them, you're going to send it as a link.

So you're going to go grab a link online from your own website of that listing, not the MLS.

You're going to go to your own website or a company website and grab that link for that specific listing that they liked the best. Then you're going to go over to the social media platform you're con...

Hey, have you ever said to yourself, "I wish I was a better time manager"?

Who doesn't, right?

But time management is really a little bit of a misnomer because we can't manage time.

I wish we could. I wish we could add hours to the day, the week, the month, or the year, but we're not able to do that.

All we can do is manage ourselves within the time that we have.

So it's really not time management. It's self-management. And when we look at this, we ask
"How can I manage myself better?"

Because that's what it comes down to: Priorities.

The people who are the most effective "time managers" are not the people who have their schedule dialed in and color-coded. They're not the ones doing every single thing efficiently.

You can see people where it looks like a bomb went off on their desk, but they're still getting a lot done. The reason those people are getting a lot of stuff done is because they've got great priority management.

You need to reset your priorities around what really ...

Hey guys, what do 44% of agents making over $200,000 a year have in common?

They engage in “circle marketing” around activity.

What does that mean?

That means if they have a showing, an open house, a pending, or a closing, they're doing a little marketing in that neighborhood to let people know that they are doing something there.

But when you talk to agents out there in the marketplace, less than five agents out of 100 do this same thing.

The vast majority of agents, about 95%, aren't doing ANY kind of circle marketing. Some are doing a little bit. But the people who are making the most, the 44% in the country, are doing it all the time.

So what's the proper way to do this?

Well, in my opinion, the proper way is to make it an urgent, authentic conversation. In other words, not cold-calling a neighborhood. Although some people love the cold call, I'm not one of them.

You're warm-contacting people, and this doesn't have to be a call. I know a lot of you are resisting calls, but ...

Hey guys, you may not have heard of Kevin Kelly, but he was the editor at Wired magazine, and he wrote a really interesting article several years ago about having a thousand true fans.

So if you imagine yourself as an artist, maybe a songwriter, singer, someone who paints, a writer, his point of the article is that if you had a thousand true fans — a thousand people who really believed in you and bought everything you produced — you can make a really good living as an artist.

So does this apply to us as REALTORS? The answer is absolutely, positively it does.

Because if you have a thousand people in your sphere of influence, you can absolutely have an incredible income if you’re applying the strategies around managing that sphere of influence that are really critical.

And here’s the strategies you need to embrace: you need to be touching this database 20 to 50 times a year. You also need to have it organized in a CRM system, a client relationship management system of some kind.

Whe...

Real estate agents—I’ve got a question for you.

Have you updated your listing presentation in the last 12 months? Hopefully you have. If you haven’t, now’s the time to do it.

Because we’re in spring—we’re in the Super Bowl of the listing season. Spring and summer are the busiest seasons for listings, so we should have an updated listing presentation, refreshed and ready for 2026, and have that dialed in.

And by the way, you should have the same thing for your marketing plan—two separate things, right?

Let’s say we’ve done that. We’ve updated and refreshed our marketing plan and our listing presentation.

Now what do you do with it?

Well, you can wait until somebody calls me for a listing appointment, which is great—but you don’t want to wait. You want to be proactive.

So what you’re going to do with these two documents is you’re going to put them out to your sphere.

You’re going to say, through a text, an email, a phone call—it could be an email or even a letter, an old-school l...

Let me give you a quick, super simple thing that all REALTORS should do.

Once a week—maybe once a month at the very least—you should do the 24-hour report as a live report on your social feeds. It could be a Reel, could be a story.

But what is a 24-hour report?

It simply means you're on your hot sheet in the MLS, and you just read off the stats of the hot sheet. You're going to say something like this:

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“Hey, I just want to give you a quick update on what's happening with the market.”

It's been 24 new listings in the last 24 hours, 18 listings went pending, 32 have closed, and we've got 25 price reductions.

The market is really humming along. We've got a lot of great things.

I saw this really incredible buy come up that I'd love to share with you—if you're looking for a rental property, it looks incredible. We've got another one on a rural property that looks fun too, right on the river.

If any of you have a real estate need, I'd love to be somebody that you talk to. Give me a...