Let’s do a quick quiz for team leaders and brokerage owners to test how well you know your agents. This is essential for agent retention. While recruiting is critical, retaining your agents is just as important—if not more so. Retention is all about re-recruiting your agents consistently: every week, every month, every year.

Here’s the key: friends don’t leave, and friends refer friends. Your agents—your customers—need to see you as more than just their leader. They need to see you as a friend. And that kind of relationship only happens when you invest time in them and approach your interactions relationally, not transactionally.

Many brokerage owners and team leaders make the mistake of thinking transactionally. They view agents as numbers in a model—hiring 10 new agents a month and watching eight leave. It’s a churn-and-burn approach that feels like a meat grinder.

That’s not how you build a strong company.

A successful...

How's your real estate business going?

When I ask some people this question, they seem to lack enthusiasm about where they're at with their business. Unfortunately, this is not uncommon as we've entered what I like to call the Real Estate Hunger Games, and here's what that means:

This year, we're projected to close about four and a half million transactions in real estate with around 1.6 million REALTORS. When we rewind the clock back to 2012, just about a million REALTORS were in business and we were still closing about the same number of transactions. With 60% more REALTORS doing the same volume of transactions, it's no wonder why it's more competitive than it's ever been in our industry.

So, the question is, how do you make sure that you're not market driven but strategy driven?

I'm going to share with you a simple strategy that's going to be so simple you might think it won't work, but it absolutely will work...