Hey guys, we're coming into Spring, and this is a great time of year to offer your concierge services to all of your clients.

What is your concierge service?

You want people to think about you when they think about anything related to their house — whether that's putting a new roof on, new carpet, refinishing the floors, needing an electrician, needing a plumber.

You want to be the first point of contact when they have a need related to their house. But you've got to say it out loud.

You've got to reach out to them. This is a great text, a great call, a great email where you say:

“Hey guys, a lot of times this time of year, coming into Spring, is when people like to do home improvement projects. If that's you and you need a contractor of any kind, reach out to me.

I've got relationships with the best contractors in the market. They give my clients great service and great pricing, so please reach out to me.”

Now, here's how I'm inserting value: I'm saying they're going to get whi...

As a real estate agent, you have something in common with every single business owner in your community. Everybody from carpet cleaners, to candy store operators, to toy store owners, to clothing store owners — every one of you has something in common.

Here’s what you have in common: you all want to do more business.

As a small business operator, what you can do is tap into that. What I would suggest to you is you go through your entire sphere of influence today and you take a yellow highlighter out — maybe print it out — and put a highlight next to all the small business owners that you know. You know more than you think.

When you have that highlighter out and you highlight all those folks, the next step is to call them, reach out to them, text them, or stop by their business if it’s convenient and appropriate, and say this:

“Hey, you know what? I want to support a local business every single week, and I’d love to do a collab with you if you’re interested.”

A collab — what’s a co...

It happened, you were able to set a recruiting appointment.

Now what do you do when you’re going to meet someone for the first time at coffee or lunch? Do you immediately launch into your pitch?

That’s the worst thing you could possibly do in your first meeting with a potential recruit.

The first thing you need to do is build rapport and trust. One of the best ways to do that is by understanding who you’re talking to — doing a deep dive and some intelligence research on the agent before the meeting.

What does that look like?

Obviously, you can Google them. You can look at their social media accounts. You can talk to other people in your office about what they might know.

But here’s an easy strategy most recruiters miss: dive into their current inventory.

Look at their listings. See how long they’ve been on the market. Look at their price points. Where are they focusing? Go back and look at the trajectory of their business. Are they up or down compared to last year at this time?

Hey guys, when’s the last time you put an in-search-of ad out on social media? We’ll call it an ISO.

An ISO ad could be as simple as saying, “Hey guys, I have a buyer looking for a home in the Jacksonville area. Three bedroom, two bath, up to $600,000. They’re looking in this school district. If you hear of anybody thinking about selling, please send them my way.”

This has so many benefits you don’t even realize.

You might say, “That’ll never work. I’m not actually going to get somebody who says they’re interested in selling. That’s a waste of time.”

That’s not the point.

The point is that you’re telling everybody in your sphere, everybody in your social media audience, that you are a busy REALTOR and that you will leave no stone unturned in finding homes for your clients.

They’re going to say, not only is Jim busy, he’s actually going the extra mile for his client.

If you do this consistently, you’re helping people see you through a different lens.

Some of you have a problem w...

Hey guys, I want to talk to you about a unique way of going after for sale by owners and expired listings, and that is cold texting. Today, we’re going to focus on FSBOs.

With for sale by owners, we know that 92% of these folks are eventually going to work with a REALTOR.

The question is:

Will it be you or your competitor?

If you never reach out, never make contact, and never make an effort, you’re never going to have a shot at getting these listings. You never get what we call an “at bat.”

So how do you get an at bat? You make contact. You build a relationship. You’re never going to close them on the first appointment. Usually it takes several appointments and several conversations to get them to come to you.

Remember, FSBOs typically have a four-to-six-week incubation period. From the time they plant the sign in the yard or post on Craigslist or Facebook Marketplace, within four to six weeks, 92% of them will have worked with or decided to work with a REALTOR.

So what’s our co...

Almost every week I have a new agent come to me and say, “Hey, I want to tackle a new area of the market.” Maybe it’s for sale by owner, maybe it’s expired listings, maybe it’s farming— all very valid areas to market to.

But my first question is always, “Let’s talk about your sphere of influence first. Tell me about that.”

A lot of times they’ll say, “Well, I don’t really have a good number on that.” That’s how I know they’re not really dialed in on their sphere. I’ll ask, “How many people are in your sphere?” And they’ll say, “It’s like 100… it’s like 200.”

They can’t tell me a specific number because they’re not actually in control of their business.

So the number one thing we have to do—before we chase rabbits, before we look for other business, before we search for something else—is get our sphere of influence dialed in.

Why? Because 70–80% of your business is going to come from this source. We have no business spending time, resources, money, and energy elsewhere when we have...

Hey guys, I want to give you a really easy equation for your business, and it starts with understanding something very fundamental.

Every single listing you take and every single transaction you create will be the result of a conversation you’ve had in the last two weeks.

Hear that: every single listing and every single transaction you create will be the result of a conversation you’ve had in the last two weeks.

By nature, that means if we have more conversations, we’ll have more closings.

That’s the big challenge for many agents out there. They don’t really put numbers to this.

The path is in the math.

When it comes to sales, we often want to think it’s an art form, but it’s not. It comes down to hard work and actually doing the work necessary.

So let’s put some numbers to this.

In our training and coaching, we’ve found that for every 30 conversations you have, you’ll average one closed sale.

So we can really plug some math in here and say, if I want to close 30 transactions ...

As a brokerage owner or team leader, one thing we often do—and we see agents do this a lot—is run into what’s called “The Einstein Problem.”

The Einstein Problem is this: we’re introduced to a new idea or concept, and we say, “You know what? I’ve heard that before. I’ve tried that before. It didn’t work for me, so I’m not going to do it again.” We stop listening to that idea, concept, tool, technique, or strategy. We say it doesn’t work in our market.

We’ve all heard agents do this, and we’ve done it ourselves. Let’s be honest.

One of the areas we commonly say this about is recruiting.

We’ll say, “I’ve tried recruiting. It doesn’t work in my market. I’ve tried going after top agents. They never come.”

Or, “I’ve tried experienced agent recruiting. I’ve emailed, texted, called, taken them to lunch, and it just doesn’t go anywhere, so I’m going to stop.”

But here’s The Einstein Problem behind that attitude—and this is true for your agents with lead generation as well.

I want you to...

Hey guys, did you know that in the last 12 months there’s been an average 7% increase in homeowners insurance rates? When people are homeowners and paying insurance, premiums on average have gone up 7%. In a lot of markets, it’s probably much higher than that.

When we hear this, we might say, “That doesn’t impact me. I’m a REALTOR. I’m not selling insurance.”

But this is actually an opportunity.

Everyone in our database has homeowners insurance. Why don’t you reach out to our database today and say, “Hey guys, you’ve probably noticed your homeowners insurance rates have gone up. I just want to be a resource for you. I’ve got a great contact—an insurance professional here in town. If you’re looking to shop your rate or get a different quote, I’d love to refer you to them. Just give me a quick call. I’ll make sure they put you at the top of the list and give you exceptional five-star service.”

Now, why don’t you just give them the name of the person to call?

The reason is you want t...

Hey guys, one of the things I always tell people when they’re starting out in the business is to watch what top professionals are doing and model other people’s success. When you do that, you unlock a bunch of “secrets.”

I’m going to share one secret right now that you may not have noticed, but once I say it, you’re going to dial in and think, “Ah, I have noticed that.” It’s one of those Captain Obvious things when you really look at it.

People who are doing a lot of real estate sales—$20, $30, $40, $50 million in production—often talk about new sales, listings, and closings by saying things like, “I just sold my friend a house. I just sold my buddy a house. I just helped my friends buy a duplex.”

Everyone they talk about is their friend.

Then you reflect on your own business and ask, “Why am I not selling as much real estate as they are?” They put their pants on one leg at a time just like me. They’re not working ten times harder than me.

The reason is simple: they have more frie...