This is the season of open houses. We should be doing more open houses than ever. When you’re hosting them, think about incorporating curiosity questions into your conversational strategy. Curiosity questions can unlock the door to continuing a relationship after someone leaves your open house.
Let me give you an example. What if I said, "Hey, feel free to walk around the house. I’ll answer any questions you have and point out some unique features. But one quick question for you— the seller has authorized me to give anyone who’d like a copy of the CMA we used to price the property. The comparative market analysis—it's almost like an appraisal. Would you like a copy of that?"
This is catnip to most buyers. They usually can’t resist wanting it. Often, they’ll say yes. I’ll respond, “Great! I can text it to you or email it to you—what would you prefer?”
Now I’ve gotten permission to continue the relationship.
Of course, before I make this approach, I would’ve cleared it with the selle...
Hey, guys. When you're sitting with a seller and you've taken the listing, it's important to have what I call the "red flag conversation."
Here's how it goes: I say, "Hey, Mr. and Mrs. Seller, now that we've listed your home, I want to explain the next steps. We're going to get your property into the MLS, turn on my marketing engine—yes, I call it a marketing engine—and your home will be exposed to every buyer in the market. In the first couple of weeks, all those buyers will take a look, and one of three things will happen."
Scenario A: We get a ton of showings, which is great. That means buyers in large numbers accept the price and want to see the home.
Scenario B: The buyers look, but there are very few showings—a small trickle. That's a red flag, signaling that buyers don't think we got the price right. If that happens, I'll reach out to you in the first five days because I'll be monitoring the showing reports in real time. If I don't see significant activity, we'll discuss this...
Have you ever had a seller who wants to overprice their property? Almost all sellers, right? It's pretty much universal. So, what's a conversation we can have with sellers to help them price their home correctly?
One approach I like is called the "One Bite at the Apple" conversation.
Here's how it goes:
"Hey Mr./Mrs. Seller, I totally understand that you want to get top dollar for your home. But the market has shifted a bit, especially when it comes to marketing homes. Over the past five to ten years, mobile and internet searches have become the dominant way buyers find homes. Most buyers—99%—are signed up on a portal to receive new listing updates.
So, here's what that means: when we list your home, within 24 hours, essentially every buyer in the market is going to see it. They'll all get the listing in their inbox around the same time and make a snap decision: is it priced right or overpriced? Do I want to go see it?
This is why most homes that sell do so within the first five t...
As we approach the end of summer, many listings might still be lingering on the market. Currently, two-thirds of listings in the U.S. have been on the market for over 30 days, and 40% have been on the market for over 60 days. We're seeing more listings and less activity on the sales side, leading to a buildup of inventory and a shift toward a buyer's market.
If you have a listing that’s been on the market for a few weeks with little activity, try this script:
"Hey, Mr. and Mrs. Seller, this week I’m refreshing all my listings. Here’s what that means: I’ll be updating the lead photos so your listing looks new in the MLS. I’ll also revise the property description and review all the data points to ensure everything is accurate.
I’ll also schedule a 'meeting the market' to discuss any potential improvements to the listing. This meeting involves considering any incentives we might offer buyers or buyer’s agents. For buyers, we could consider offering to buy down the interest rate, contri...
So, how are you going to communicate your buyer agent commissions now that the MLS policies have changed?
We can’t list them in the MLS anymore, and agents and offices are coming up with different approaches. I want to share one of my favorite ideas that I’ve seen a few offices implement.
One office is using a Google Sheet—a live, online spreadsheet. The Google Sheet lists all their property addresses in one column and the corresponding buyer agent commissions (BACs) in another. It’s simple but effective. Since it’s a live document, you can update it in real time. The sheet generates a URL, so anyone with that link can access it and see the current BACs.
Now, here’s the cool part: With that URL, you can create a QR code using any free online generator. Attach the QR code to your marketing materials, and when someone scans it, they’ll be taken directly to your Google Sheet with all the BACs. As you add or remove listings, the document updates automatically. It’s a straightforward sol...
It's hard to believe, but sellers are greedy. We all are, right? When we sell our homes, we want the maximum amount we can get.
The problem is that many agents will "buy" a listing, especially in this desperate market. We're finding listings, but many agents are hanging on by their fingernails, willing to do anything to get a listing. That's not how we do business. We need a script that addresses the greedy seller.
Here's a script I'll call the "100% Script." If I'm sitting across the table, I can say…
“You know what? Many people don't realize this, but statistically, in our market, only about 60% of the time do listing agents sell the listing the first time. They list it, put it on the market, do the marketing, but then the home doesn't get an offer or the right offer, and you have to list it with another REALTOR. I don't want to do that with you. I don't want to waste your time or effort. I want to give you a different experience because my goal is to sell 100% of the listings I t...
Hey guys, price drops have hit an 18-month high. Here are three stats you need to know:
When analyzing the market, we consider supply versus demand. We still have very low supply, but demand is decreasing due to high interest rates and record-high home prices. This combination makes affordability tough for many home buyers.
When discussing this with sellers, it's important to explain that a market can have pricing power or pricing pressure. For years, sellers had pricing power due to low supply and high demand. Now, with demand dropping, pricing pressure is entering the market.
The best time for a price adjustment might be surprising—it's at the listing appointment. At the...
Quick question:
What is in your buyer presentation right now?
With the NAR settlement just around the corner, you need to address what you’re doing about it. One thing you need to do is have your buyer presentation dialed in.
Here are 11 things to include in your buyer presentation post NAR settlement:
1. The Search Process: This can't just be you searching the MLS. Buyers can do that on Zillow or realtor.com. Go further by curating listings, hand-selecting the best fits, and commenting on each one. Be involved in the search process daily.
2. No Stone Unturned: The best listings sometimes don't hit MLS. Look at for-sale-by-owners, expired listings, and network with other REALTORS on coming-soon listings. Canvas neighborhoods to find potential sellers.
3. Research Process: Dive deep into any specific home you're interested in. Check permits, architectural plans, disclosure statements, plat maps, aerial maps, assessed values, and neighborhood trend lines. Interview neighbors to gat...
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Hey everyone, with the recent Sitzer Burnett lawsuit and NAR's loss, even though there are pending appeals, how should we adjust our approach to working with buyers? Waiting for the appeals isn't an option; we need to change right away.
So, what should we change? We must revamp our tactics and strategies. Today, I want to discuss a couple of key elements that should be part of your buyer presentation.
A common question from buyers is, "Why pay a buyer's agent a hefty sum to search for properties on the MLS when we can do it ourselves on platforms like Zillow or Realtor.com?"
This is a valid concern. To prove our value, we need to show that we bring a lot more to the table. In your buyer presentation, just like a listing presentation, there are crucial points to cover.
When it comes to the property search, it's not just about using the MLS. We go above and beyond. I emphasize that we leave no stone unturned. I mention that, of course, I'll set up an MLS search to send y...
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Hey there, I've got a winning strategy for dealing with expired listings and for sale by owners:
Cold texting.
In today's age, people often ignore unknown calls. So, why not consider a more effective approach? Cold texting can be a game-changer, and adding a personal touch through video texts sets you apart.
Let's talk about expired listings. Craft a concise cold text, incorporating a hyperlink for more info.
For example: "Hey, I specialize in unique home-selling strategies. Want to chat? Check out my real estate resume here." (This link could lead to your LinkedIn or Instagram profile, even a Google Doc or a dynamic success portfolio.)
Alternatively, for a video text: "Thinking of relisting your home? Planning to interview new agents? Take a quick look at my marketing plan." This is especially impactful if you have a comprehensive 50-point marketing plan like the one in my coaching program. Showcasing your capabilities is key.
Another approach: "I noticed your l...
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