Virtual showings. Let’s talk about them:

First, what is a virtual showing? When the National Association of REALTORS surveys buyers, they ask: “How many homes did you look at before purchasing? How many weeks did it take?”

For years, the average has been about 8 to 10 properties over 8 to 10 weeks.

What’s interesting is that of those 8 to 10 properties, about half are now virtual showings. Buyers perceive they’ve “seen” the home just by taking a virtual tour online. That’s a big generational shift. Roughly half of showings today are in-person, and half are virtual.

We need to explain this to sellers—and we need to offer it as a service to buyers.

Here’s what I recommend. When you meet with buyers, include this in your presentation:

“I offer virtual showings. That can mean one of two things. First, many listings already have a virtual tour option—like Matterport—where you can walk through the house online. Second, if you’re really interested in a home but can’t make the schedule w...