Are you going stir crazy yet?
Only a couple weeks into a shelter in place order and many of your clients will be going a bit stir crazy. How can you help? First reach out and connect. In a new study from AT&T over three weeks in March just as the coronavirus began to deeply impact the United States:
Clients want to connect and they are more open than ever from hearing from you. But what do you say? Try this script:
Just checking in on you guys, are you going stir crazy yet? At my house we are <talk about your household activities>…one thing we are doing more than ever is household projects. We found a few checklists that we are working through one is for spring cleaning and another is for household maintenance…if you want a copy, I will shoot you a copy...
How do we make sellers and buyers feel more comfortable about entering and viewing homes during the coronavirus outbreak?
One way is by providing clear guidelines of what buyers and selling agents should do when they enter a home, and what sellers should do after each showing. For instance some agents are using a flyer posted on the door of their listing or in the entry way that clearly spells out showing instructions. (Some agents are also adding this language to their MLS remarks with Broker Approval)
Some sample language:
For agents and sellers that choose to do an Open House you may want to consider the following safety tips. In addition many agents are...
The coronavirus is on everyone's mind so it's important to be able to address your clients concerns, stay positive, and help clients make good long term decisions.
Here are a few scripts that might help you along the way:
"The thing on everyone’s mind is the coronavirus….it’s scary no doubt but despite the up’s and down of the stock market – the real estate market is strong. In fact it’s incredibly healthy, back in 2008 there were 11 months of inventory, today in our market (quote local stats), in 2008 there were subprime loans that had created unsustainable gains and double digit appreciation, today loan standards are still very tight and interest rates are at 40 year lows, plus appreciation rates have normalized to <quote local market> … in 2008 we had people losing their jobs and unemployment that was over 10% – last month the economy added 273,000 new jobs and the unemployment rate is 3.5% the lowest in 50...
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